Assistant GM

Farmer Boys; Nevada (IA); On-site; USD 60,000 - 75,000; Full time

Job summary

Farmer Boys in Phoenix, AZ is seeking an Assistant General Manager to lead shift operations, drive sales, and ensure guest satisfaction. This role requires cross-training across crew positions and a strong focus on coaching team members to deliver high-quality food and service.

The ideal candidate will manage budgets, supervise daily activities, and contribute to marketing and revenue growth while maintaining food safety standards and legal compliance.

Qualifications

• Must be 18+ years old.
• High School diploma or GED required.
• ServSafe certification preferred.
• Ability to pass a background check.
• Must be able to work a 50-hour work week, including weekdays, nights, weekends, and holidays.

Responsibilities

• Assist in planning and executing short- and long-term goals, including profitability.
• Help manage costs and budgeting, including labor, food, and other operating expenses.
• Participate in onboarding and orientation, and train new team members.
• Oversee ongoing training and development of existing staff.
• Ensure day-to-day operations are productive and that food/beverage offerings meet guests’ expectations.
• Maintain records for inventory, cash handling, and sales procedures.
• Represent the restaurant professionally in the community and adhere to company policies.
• Ensure compliance with health, safety, labor laws, and licensing requirements.
• Follow posted work schedules or arrangements with the General Manager.
• Perform other duties as assigned.

Skills

Leadership

Communication

Training & Development

Budgeting

Cash Handling

Food Safety

Team Supervision

English Proficiency

Education

High School diploma or GED

Tools

Word

Excel

Outlook

Job description

JOB TITLE: Assistant General Manager

ADDRESS: 4250 W. Thunderbird Rd. Phoenix, AZ, 85053

REPORTS TO: General Manager

CLASSIFICATION: Non-Exempt

DEPARTMENT: Restaurant Operations

LEVEL: Management

SUMMARY OF POSITION: Non-exempt, full-time position. The Assistant General Manager is a mid-level restaurant management position with progressive leadership responsibilities. An Assistant General Manager will be required to be cross-trained in all crew-level job positions and maintain a working knowledge and proficiency in each, sufficient to supervise the execution of these positions and to aid in the orientation and training of new team members to these positions. The Assistant General Manager is required to have a proven track record of all proficiencies and job responsibilities of a Shift Manager prior to promotion to this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for contributing to the planning and execution of strategic short- and long-term business goals of the restaurant including profitability. Including developing and implementing marketing and sales strategies to drive revenue growth and meet business objectives.
• Helps with the controls of costs and managing budgets, including labor costs, food and beverage costs, and other operating expenses.
• Actively participates in the selection, onboarding & orientation, and training of all new team members.
• Responsible for the ongoing training and development of all existing restaurant team members.
• Responsible for the effective productivity of day-to-day operations for their shift and functions of the Farmer Boys restaurant consistently using independent decisions daily. Ensuring all food and beverage offerings are of high quality, consistent, and meet guests’ expectations.
• Record keeping, ordering/receiving, inventory, proper sales procedures, cash management, successful team member deployment, and relations are included in the administrative duties.
• Leads with and maintains a positive and professional image in the restaurant and the community.
• Follow and uphold Company policies, procedures, and processes. Ensures compliance with local, state, and federal rules and regulations, including health and safety standards, labor laws, and licensing requirements.
• Follow the work schedule as posted unless a change in the schedule is arranged with General Manager.
• Other duties as assigned.

CASH HANDLING PROCEDURES

• Accepts and accurately processes payments using the cash register operating system.
• Ensures all sales are processed according to policy.
• Has a safe combination for getting proper coin and currency needed for cashiers, making drops, and depositing daily proceeds into the safe.
• Assigns registers; closes out and counts down the registers. Investigates all sales, cash, or operating discrepancies according to the procedure.
• Follows policy concerning the amount of cash kept in the register; counts and verifies cash drawer per store policy.
• Follow all of Brinks' safe procedures and policies.

FOOD SAFETY

• Proactively protects critical limits and standards assigned to product critical control points.
• Unwavering protection of the safety of products above all other job priorities.
• Responsible to ensure that any and all necessary corrective actions are taken to mitigate food safety risks.
• Ensure consistent and accurate records are kept for temperature logs, critical control points, etc.
• Required to periodically attend and implement assigned food safety training classes and education opportunities.
• Adheres to food safety standards and procedures.

SAFETY AND SECURITY

• Holds and safeguards keys to the restaurant.
• Opens and closes restaurants following all specified security procedures.
• Responsible for providing a safe working environment for all team members at all times.

• Immediately notifies the Supervisor of any guest or employee accidents or injuries and follow established procedures.
• Protects assets at all times but does not put self at risk.
• Practices safe work habits and reports any unsafe conditions to General Manager.

JON REQUIREMENTS

• Minimum age requirement is 18.
• High School diploma or G.E.D. required.
• State or County mandated Food Handler Card required within the time allotted for the specific State or County. ServSafe certification is preferred.
• Must be able to successfully pass a background check.
• Ability to work a scheduled 50-hour work week, weekdays, nights, weekends, and holidays.
• Proficient in Word, Excel, and Outlook.
• 1 – 3 years of entry-level leadership/management or combination of experience in a restaurant or customer service establishment.
• Proven track record exhibiting core leadership competencies as outlined in the Farmer Boys Management Competency Model.
• Exceptional interpersonal and communication skills, including writing, speaking and active listening.
• Must have effective conflict resolution and problem-solving skills.
• Ability to speak, understand, take direction, read, and write in the English language.
• Ability to communicate effectively and teach job functions to a variety of audiences.
• Comfortable in a fast-paced or high-pressure environment and able to manage multiple tasks simultaneously.

WORKING ENVIRONMENT/MINIMUM PHYSICAL REQUIREMENTS

• This is a restaurant operations position.
• While performing the duties of the job, the team member is regularly exposed to the risk of fumes. The use of solvents and industrial degreasers are required regularly to clean equipment, tools, and floors; fumes occur when cleaning.
• Physical requirements include standing (up to 4 hours at a time); walking, bending, and stooping.
• Requirements also include lifting (up to 40 pounds). Approximately 99% of the time is spent in standing and/or walking mode.

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