Assistant, Gift Processing

Doctors Without Borders/Médecins Sans Frontières - USA; New York (NY); On-site; USD 53,000 - 81,000; Full time

Job summary

An established industry player is seeking an Assistant for Gift Processing to enhance its fundraising efforts. This role involves providing administrative support, managing donor accounts, and ensuring data quality in the organization’s donor database. The ideal candidate will possess strong attention to detail, organizational skills, and proficiency in Excel. You will play a vital role in building relationships with donors and supporting the organization's mission to provide humanitarian aid. Join a diverse team committed to making a difference in the lives of those in need and help drive impactful fundraising initiatives.

Qualifications

• Strong attention to detail and organizational skills are crucial.
• Proficiency in Excel and effective communication skills required.

Responsibilities

• Provide administrative support for fundraising operations.
• Manage donor accounts and ensure data quality in the CRM.

Skills

Administrative Support

Attention to Detail

Organizational Skills

Effective Communication

Problem-Solving

Education

Two Years Administrative Experience

Tools

Excel

Salesforce/NPSP

SQL

Job description

Join to apply for the Assistant, Gift Processing role at Doctors Without Borders/Médecins Sans Frontières - USA

About MSF USA | Doctors Without Borders

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.

MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.

Role Overview

The Assistant, Gift Processing provides administrative support to MSF’s fundraising operations. Ensures gift processing and updates to donor accounts in MSF’s donor database are performed with the utmost attention to detail and data quality; takes responsibility for regular data entry, data hygiene routines, and project execution.

Department Accountabilities

1. Prospecting: Pursue strategic opportunities in coherence with MSF-USA´s strategy, that create long-term value for the movement by identifying and developing new audience segments or donors for its mission.
2. Donor Cultivation, Engagement and Management: Build trust and loyalty with potential and existing donors. Update donors on activities and build long-term relationships with key donors and segments. Design, develop, and deliver the donor engagement strategy.
3. Fundraising: Secure reliable, sustainable, and efficient resources in alignment with MSF-US commitments.
4. Brand Positioning: Drive awareness and consideration through brand positioning based on the brand strategy and implement brand plans.
5. Best-in-Class Fundraising Systems And Capabilities: Deploy and champion the latest technological systems and capabilities that enhance fundraising efforts.
6. Roles Specific Outcomes: Data collection, management, and analysis; responding to queries; administrative support; CRM data entry.

Core Competencies

Includes complex problem-solving, people focus, results orientation, collaboration, valuing diversity, effective communication, self-awareness, trust-building, managing ambiguity, adaptability, planning, financial acumen, tech savviness, project management, and communication skills.

Qualifications & Experience

Minimum: Two years administrative experience, strong attention to detail, organizational skills, proficiency in Excel, effective communication skills, and ability to learn new systems quickly.

Preferred: Salesforce/NPSP experience, SQL or report pulling familiarity, stakeholder engagement, basic project management skills.

Additional Details

Willingness to travel as needed. Salary range: $53,702 - $80,554. MSF-USA is an equal opportunity employer committed to diversity and inclusion. Reasonable accommodations available during the application process.