Assistant General Manager - Windsor Locks - 4675

Ruby Tuesday; Windsor Locks (CT); On-site; USD 55,000 - 58,000; Full time

Job summary

Ruby Tuesday is seeking a Restaurant Manager in Windsor Locks to oversee day-to-day operations and lead team members. The role emphasizes coaching, meeting budgetary constraints, and addressing guest complaints.

The ideal candidate will have at least 2 years of management experience, a passion for customer service, and a commitment to maintaining high food quality and safety standards.

Manage employee schedules, conduct evaluations, and enforce safety protocols, while ensuring delightful dining experiences for guests.

Qualifications

• Must be at least 21 years old.
• Prefer 2 years of hands-on restaurant management experience.
• Strong verbal and written communication skills.

Responsibilities

• Manage hourly employees including conducting performance evaluations.
• Ensure food quality and sanitation standards are met.
• Drive sales and guest satisfaction.

Skills

Customer Service Excellence

Team Leadership

Sales Growth

Problem Solving

Communication Skills

Education

High School Diploma or equivalency

Bachelor’s Degree

Tools

ServSafe Certification

Digital Manager Logbook

Job description

Job Location: 4675-Windsor Locks, WINDSOR LOCKS, CT 06096
Salary: $55,000.00 - $58,000.00

Job Summary

This position is responsible for the day‑to‑day management of the restaurant. It includes teaching, training, and leading team members, presenting a professional image at all times, coaching and counseling to maximize sales and profitability, controlling expenses, meeting budgetary constraints, handling guest complaints, and ensuring sanitation, safety, and food quality.

Essential Duties and Responsibilities

• Manage hourly employees including conducting performance evaluations, coaching, and discipline.
• Review applications, interview, and make recommendations to hire hourly employees.
• Observe kitchen operations and address any issues promptly and directly.
• Direct work for employees by setting hours, creating weekly schedules, and assigning tasks before, during, and after opening hours.
• Drive sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings.
• Ensure food quality by maintaining high levels of cleanliness, organization, storage, and sanitation of food products.
• Ensure the CHARM Service Model is executed by every team member with every guest.
• Provide, direct, and schedule front‑of‑house and back‑of‑house training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures, and specs.
• Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures.
• Follow the Operations Playbook to ensure consistent daily operations.
• Utilize the digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with the management team.
• Enforce appropriate security measures so that the safety of employees and guests is always maintained.
• Manage food, supplies, and liquor costs by conducting weekly inventory.
• Understand, manage, and practice safe food handling procedures.
• Adhere to company policies, procedures, state and federal wage and hour regulations, and restaurant filing responsibilities.
• Ensure all equipment is in good repair.
• Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc.
• Coach the team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications regarding portion, preparation, and plate presentation.
• Maintain a valid food safety certificate and local compliance certifications.
• Execute new initiatives including new product and menu rollouts.
• Lively our core values every day: Be Real, Do Good, Walk Together.

Qualifications

• Must be at least 21 years old.
• High School Diploma or equivalency required; Bachelor’s Degree preferred.
• Prefer 2 years of hands‑on restaurant management experience.
• ServSafe Certified preferred or able to obtain certification within 90 days of employment.
• Valid Driver’s License.
• Commitment to excellence in friendly service.
• Proven ability to grow sales.
• Ability to inspire and motivate others.
• Analytical and problem‑solving skills.
• Sets clear goals for self and team.
• Strong verbal and written communication skills.
• Fosters collaboration and teamwork within the team.

Physical Requirements

This position requires regular attendance; the ability to work up to 55 hours per week; standing or walking for hours; hearing, speaking, walking, crawling, climbing, standing, reaching, bending, balancing, kneeling, stooping, lifting and carrying items up to 50 lbs; tolerance for significant temperature changes and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required include close, distance, color, peripheral, depth perception, and focus adjustment.