Assistant General Manager - Unassigned

druryhotels; Kentucky; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Hotel discounts

Free room nights

Quarterly bonuses

Semi-annual bonus

401(k) with company match

Mentorship and training

Career growth opportunities

Job summary

Drury Hotels is seeking an Assistant General Manager to lead hotel operations from our Columbus, OH base while supporting properties across the Ohio market. You will work with hotel teams to ensure exceptional guest experiences, coach staff, and implement service standards with a focus on safety, cost control, and guest satisfaction.

In this role, you will travel up to 75%, mentor leaders across departments, and drive continuous improvement through hands-on leadership, recognizing top performers

Qualifications

• Bachelor’s degree in hospitality or business preferred.
• Minimum of one year of supervisory experience with demonstrated leadership.
• Hotel industry experience preferred.
• Ability to travel up to 75%.

Responsibilities

• Support hotel properties and staff in the assigned region.
• Provide leadership across departments and coach team members to succeed.
• Establish high service standards by hiring the right people for the right positions.
• Lead and develop team members across multiple properties in the portfolio.
• Model quality assurance best practices and meet QA metrics.
• Drive service, cost and labor controls through hands-on leadership.
• Use strong problem-solving to handle challenges and continuous improvement.

Skills

Leadership

Guest service

Staff development

Training

Recruiting

Budgeting

Problem solving

Education

Bachelor's degree in Hospitality or Business

Job description

This position is based out of a hotel in Columbus, OH and travels to assist hotels throughout the Ohio market.

Property Location:

88 East Nationwide Blvd. - Columbus, Ohio 43215

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Work-life-balance– Flexible scheduling, paid time off, hotel discounts and free room nights

• Career growth -Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

• Health and well-being -Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

• Retirement -Company-matched 401(k)

• Award-winning- Ranked among Newsweek's America's Greatest Workplaces 2025

• Incentives -Quarterly bonuses (we succeed together!) based on hotel results

• Incentives -This position is eligible for a semi-annual bonus based on hotel and company performance

Are you a diverse leader who is comfortable in seeking out new experiences, exploring the unknown, fueled by meeting new people, forming new partnerships, and creating new experiences?

As experts in hotel operations creating memorable guest experiences, Drury Hotels Company's Assistant General Manager – Unassigned support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests.

WHAT YOU WILL DO

Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will:

• You will be responsible for assisting and supporting hotel properties and staff in assigned region in a variety of ways.

• You will provide expert leadership across all departments of the hotel taking the lead on providing exceptional service to each guest and train, develop and coach team members to achieve success in their roles.

• You will cultivate an environment of exceptional guest service at multiple properties by establishing high service standards by hiring the right team members with the right attitude for the right position.

• You will lead, coach and develop team members in all areas of the hotel while showcasing experience throughout the portfolio of hotels within the company.

• You will role model quality assurance best practices each day with the team and consistently meet or exceed all quality assurance visit measurables.

• You will deliver on key business measures of service, cost and labor controls and team engagement through hands-on leadership, delegating and empowering team members.

• You will use good critical thinking skills to successfully handle challenging situations., proactively resolve issues and show dedication to continuous improvement.

WHAT WE EXPECT OF YOU

• A positive, can-do attitude required.

• Bachelor's degree in hospitality, business or related field preferred.

• Minimum of one-year of supervisory experience with demonstrated leadership success. Hotel specific experience preferred.

• Ability to travel up to 75%.