Assistant General Manager - Springhill Suites Logan

One Ocean Resort & Spa; Logan (UT); Hybrid; USD 65,000 - 95,000; Full time

Job summary

SpringHill Suites Logan is seeking an Assistant General Manager to coordinate and oversee daily hotel operations, with emphasis on guest service excellence and efficient front office and accounting processes.

The role requires leadership, strong communication, and hands-on experience with PMS systems; you will partner with the General Manager to uphold company policies and drive performance in a busy, full-service hotel environment.

Qualifications

• Experience in Front Office and Accounting Management.
• Strong communication and organizational skills.
• Leadership and guidance to Front Office staff.
• Proficiency with PMS systems and front desk procedures.

Responsibilities

• Coordinate, administer, direct and manage all property activities with focus on accounting and front office management.
• Interface with General Manager to ensure adherence to policies and procedures.
• Direct and supervise Front Office Manager to maintain high guest service standards.
• Coordinate with Corporate Accounting to ensure completion of accounting functions.

Skills

Communication

Leadership

Organizational Skills

Front Office Management

Accounting Management

PMS Systems

Tools

PMS System

Job description

Assistant General Manager - Springhill Suites Logan

#26-2598

Logan, Utah, United States

Location Description

Whether you are on the road for a few days or a few weeks, the SpringHill Suites in Logan is perfect for business or leisure. Our Marriott hotel in Logan is close to Utah State University, American West Heritage Center, USU Innovation Park and numerous activities. We will spoil you with great amenities such as wireless Internet, complimentary breakfast buffet, indoor pool, fitness room, and a 24-hour food market. Up to 25% more spacious than traditional hotel rooms, our hotel suites in Logan feature separate eating and sleeping areas, 37 inch flat-panel TV, pullout sofa bed, luxurious bedding, microwave and refrigerator. When planning events, you couldn't find more convenience - our hotel is directly connected to the Riverwoods Conference Center, which accommodates up to 1,000 guests. When looking for affordable and spacious accommodations in Cache Valley, you will find an ideal choice at SpringHill Suites.

Job Description

Coordinate, administer, direct and manage all property activities with specific responsibilities for Accounting and Front Office Management. Interface with General Manager with regards to all property activities to ensure adherence to hotel and company policies and/or procedures. Direct and supervise Front Office Manager to ensure high standards of guest service and accuracy in all phases of the front office operations. Coordinate with Corporate Accounting to ensure completion of all accounting functions and adherences to all management company policies and procedures.

Pay: DOE

Location

Logan SpringHill Suites-SLCLG

Requirements

• Able to communicate accurately and effectively in verbal and written from with guests and associates. Respond accurately and completely to people to give directions, instructions, information, answer questions and provide services as required.
• Experience in Front Office and Accounting Management.
• Computer experience on PMS systems and a working knowledge of manual front desk procedures.
• Possess good communication and organizational skills.
• Portray effective leadership and provide guidance to the Front Office staff.
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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