Assistant General Manager -Retail Emory University

Compass Group, North America; Atlanta (GA); On-site; USD 75,000 - 87,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Holiday Time Off

Commuter Benefits

Employee Assistance Program

Job summary

Bon Appetit is seeking an Assistant General Manager - Retail at Emory University to oversee daily operations alongside the General Manager, ensuring budget adherence and client satisfaction. You will drive safety, sanitation, and maintenance programs while fostering strong relationships with staff and the client team.

You will lead food service teams, manage costs, and align dining services with facility operations. Strong leadership, budgeting, and HACCP knowledge are essential.

Qualifications

• Five to seven years of food service experience, including one year of multi-unit management.
• Excellent leadership and organizational skills; flexible and detail-oriented.
• Supervisory, scheduling, training, and coaching skills; strong communication.

Responsibilities

• Supervise staff and enforce company policies and legal compliance.
• Hire, train, and coach employees and managers.
• Lead meetings and training programs.
• Maintain food cost and ensure quality standards.
• Manage purchasing and inventory controls.
• Ensure HACCP compliance and proper food storage.

Skills

Leadership

Organizational skills

Supervisory skills

Training and coaching

Communication skills

MS Office (Word/Excel/PowerPoint)

Problem-solving

Multi-tasking

Conflict management

Tools

Microsoft Office Suite

Job description

Bon Appetit

Position Title: Assistant General Manager -Retail Emory University

Salary: 75000 - 87000 / yearly

Our Passion is Food!

At Bon Appetit Management Company, we are committed to two things: great food and outstanding service! At Bon Appetit, you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries; instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting-edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Bon Appetit is a member of Compass Group USA.

Job Summary

Working as an Assistant General Manager of Retail, you are responsible for maintaining the account along with the General Manager in accordance with the approved budget while meeting client expectations. You will conduct safety, sanitation, and maintenance programs while maintaining excellent relationships with employees, guests, and the client as well as other departments within the operation. You will promote the professional growth and development of the entire team. You will be expected to foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.

Key Responsibilities

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Interviews, hires, trains, and coaches employees and managers
• Participates in employee meetings and training programs
• Maintains food cost while ensuring quality standards
• Manages purchasing and inventory controls
• Is knowledgeable on HACCP controls along with proper storage and use of food
• Performs related duties and special projects as assigned

Preferred Qualifications

• Five to seven years of food service experience, including one year of multi-unit management
• Excellent leadership and organizational skills, flexible and adaptable to constant changes, and must possess attention to detail
• Supervisory, scheduling, training, and coaching skills
• Effective problem-solving and conflict management skills
• Ability to multi-task as well as stay on task and concentrate with constant interruptions
• Monitor food purchasing, food costs, preparation, production and inventory control
• Prepare and monitor budgets, flash reports, financial targets and forecasts
• Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
• Must be knowledgeable on HACCP controls along with proper storage and use of food
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Review work procedures and operational problems to determine ways to improve service, performance, and/or safety.
• Excellent communication skills both written and verbal
• Exceptional business etiquette and client relations
• Manages time effectively and prioritizes tasks to meet deadlines
• Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
• ServSafe or Department of Health certification a plus

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Bon Appetit maintains a drug-free workplace.