General Manager

Compass Group, North America; South San Francisco (CA); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Bon Appetit is seeking a General Manager to lead multiple dining service departments across facilities within a defined geography. You will ensure cost-effective operations, drive financial performance, and mentor a team of managers and staff to deliver exceptional service.

The role demands strong leadership, strategic oversight, and a passion for high-quality food service in a contract dining environment. Excellent communication and cost-control skills are essential.

Qualifications

• Bachelor's degree in Food Services Technology/Management or related field, or AA degree with 5–7 years related experience.
• Minimum 5 years of retail operational foodservice management experience.
• Strong knowledge of food and catering trends, quality, cost controls, sanitation.
• P&L accountability and contract-managed service experience desirable.
• Multi-unit management experience preferred.
• Experience with cash retail operations and retail marketing.
• Supervisory, leadership and coaching skills.
• Strong written and verbal communication skills.
• Proficient computer skills including MS Office, email and Internet.

Responsibilities

• Manage all aspects of foodservice management across multiple units.
• Own operation and ensure timelines for service and client requirements.
• Manage financials including planning, budgeting, analysis and reporting.
• Lead interactions with diverse teams of associates, peers and clients.
• Conduct management meetings and provide direction.
• Audit units for compliance with company, government and accrediting standards.
• Hire, train and orientate new management associates.

Skills

Leadership

Communication skills

Problem solving

Customer service

Proactive

Education

Bachelor's degree in Food Services Technology/Management or related field

AA degree + 5–7 years related experience

Tools

Microsoft Office

Email

Internet

Job description

Bon Appetit

Position Title: General Manager

Salary: 90,000-115,000

Other Forms of Compensation:

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

Being part of the Company Management team is about making a difference. If you are passionate about providing the best possible service to residents and customers then we want you to join our team and make a difference today! As a General Manager, you will be directly responsible for the overall operation and cost-effective management of multiple dining service departments in more than one facility in a given geography. Ensures team achievement of financial goals and targets.

Key Responsibilities:

• Is well versed in all aspects of foodservice management, with a proven track record of success
• Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client
• Manages all financials including planning, budget development and analysis, and financial reporting
• Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
• Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
• Conducts management meetings
• Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations
• Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
• Hires, trains and orientates new management associates

Preferred Qualifications:

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred
• Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training
• Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
• P&L accountability and contract-managed service experience is desirable
• Multi-unit management experience preferred
• Experience with cash retail operations
• Retail marketing experience is highly desirable
• Supervisory, leadership, management and coaching skills
• Good communication skills both written and verbal
• Ability to communicate on various levels to include management, customer and associate levels
• Knowledge of financial, budgetary, accounting and computational practices
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
• Certified Dietary Manager (CDM) certification highly desirable

Bon Appetit is a member of Compass Group USA.

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.