Assistant General Manager (Proper Brands)

Vireo Health, Inc.; Crestwood (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Savings Plan

Paid Time Off

Holiday Pay

EAP

Employee Discount Program

Paid Parental Leave

Job summary

Proper Brands seeks an Assistant General Manager for our Crestwood, Missouri store. The role supports the General Manager in overseeing daily dispensary operations, driving profitability, and ensuring compliance with state and local rules.

You will lead the Proper Care Specialists and uphold the company mission while delivering outstanding patient service. The position is full-time, non-exempt, with the potential to grow within the organization.

Qualifications

• Prior leadership and retail experience is required.
• Must be 21 years of age or older.
• Valid Driver’s License and clear MV report.

Responsibilities

• Oversee daily dispensary operations in partnership with the Store Manager.
• Develop and manage a team of Proper Care Specialists.
• Ensure compliance with state and local regulations and company policies.
• Maintain knowledge of vendors, products, strains, and industry trends.
• Handle patient needs and deliver exceptional customer service.

Education

Bachelor’s degree in Business or related field

Job description

Proper Brands - Assistant General Manager

Missouri — Crestwood

Position: Assistant General Manager

Department: Retail

Employment Type: Full-Time (Non-Exempt)

Who we are:

At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to products and everything in between.

At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.

We have a team of extremely talented and capable individuals with a wide variety of backgrounds and skill sets.

What we offer:

Compensation: $19 per hour plus tips

Full-Time, non-exempt hours at our [Store Name] location in [City], Missouri

Benefits Offered: Medical, Dental, Vision, Term Life Insurance, Retirement Savings Plan, Paid Time Off, Holiday Pay, EAP, Employee Discount Program, Paid Parental Leave

What the role is about:

We are excited to share an opportunity to fill the role of Assistant General Manager at our [Store Name] location. This is a full-time, non-exempt position and is open to our internal employees. Prior leadership and retail experience is required.

The Assistant General Manager assists the General Manager in overseeing the daily operations of the dispensary in compliance with state and local rules and regulations, as well as the overall profitability of the dispensary. This position handles the needs of all patients, and also develops and manages a team of Proper Care Specialists with a passion for medical cannabis. This position is responsible for upholding Proper Cannabis’s mission, vision, goals, and objectives.

Qualified employees should complete the application and submit a current resume. Qualified candidates will go through an onsite interview with the hiring manager/s and may go through an assessment. Feedback from current managers will also be taken into hiring consideration.

What impact you’ll make:

This work may include but is not limited to:

Customer Service and Product Expertise

• Assist in the oversight of customer relations and patient care
• Maintain in-depth knowledge of all store vendors, products, strains, and industry trends

Store Operations and Compliance

• Partner with the Store Manager to ensure that all financial and operational goals are achieved and supported by the staff
• Ensure that all management, inventory, purchasing, and financial reports are up to date, accurate, and readily accessible
• Assist with all POS, inventory, and security system audits to ensure the dispensary is in full compliance with state regulations
• Perform daily counts of all cannabis and cannabis related products in the dispensary
• Assist in the oversight of the dispensary’s compliance with local and state regulations
• Receive orders and deliveries and record quantities and timing
• Ensure all safety protocols and procedures are followed by all team members and patients

Leadership and Team Collaboration

• Collaborate with the Store Manager to implement and manage company and dispensary best practices, policies, and procedures
• Assist in the management of the dispensary team, including Patient Care Specialists (budtenders)
• Create weekly schedules
• Serve as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news, and changes in regulations

What you’ve accomplished:

• Comprehensive knowledge and understanding of Missouri and local cannabis laws
• Ability to obtain a Missouri Agent ID
• Must be 21 years of age or older
• Valid Driver’s License and clear MV report based on company MV requirements
• Strong leadership and team management skills
• Ability to quickly adapt in a fast-paced, changing, and challenging environment
• Excellent communication skills, both written and verbal
• Strong organizational skills and attention to detail
• Thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids

Preferred, but not required:

• 3+ years in retail and guest services
• 2+ years of experience in a management environment
• Bachelor’s degree in Business or related field
• 2+ years of cannabis retail experience

Working Conditions (Schedule, Environment, Travel):

• Ability to reach, bend, stoop, sit, and stand, and carry and lift up to 30 lbs.
• Work environment is an environmentally controlled retail store
• May require travel up to 10% of the time

Disclaimer

The information provided in this job advertisement is intended to describe the general nature and level of work performed by employees in this role. It is not an exhaustive list of all responsibilities, duties, and qualifications required for the position. Management reserves the right to modify, add, or remove job duties as necessary. The organization is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, gender identity, national origin, disability status, age, sexual orientation, or any other characteristic protected by law.