Assistant General Manager, Nashville

Equinox; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Complimentary Club membership

Personal Training discounts

Spa & Shop discounts

Job summary

Equinox is seeking an Assistant General Manager for our Nashville club to oversee daily operations and ensure exceptional guest experiences. You will lead Front Desk, Housekeeping, and management staff, driving revenue while maintaining high service standards.

Ideal candidates have 3–6 years of leadership in customer service, a 4-year degree, and a passion for fitness. The role offers growth opportunities and a dynamic work environment within a premium wellness brand.

Qualifications

• 3–6 years of management experience in a customer service business.
• Enthusiastic, passionate about fitness and guest experience.
• Excellent verbal and written communication skills.

Responsibilities

• Train and supervise the Front Desk, Housekeeping and MOD managers while assisting the General Manager with delegated projects.
• Manage inventory control, payroll budget, daily bank deposits, shift coverage and club maintenance.
• Educate staff on proper company policies and procedures.

Skills

Leadership

Customer Service

Communication

Revenue Growth

Education

Bachelor's degree

Job description

OUR STORY

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

Company Description

OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

Our Code

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer service.

• Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities
• Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance
• Educate staff of proper company policies and procedures

Qualifications

• Qualified candidates must have proven leadership ability in an educational, fitness or professional settings with 3-6 years of management experience in a customer service business
• Enthusiastic, passionate and knowledgeable regarding the fitness industry
• Excellent verbal and written communication skills
• Proven ability to drive revenue
• Hire, direct and train staff as well as excellent time management and follow-up skills
• Financial management experience
• 4-year college degree required

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.