Assistant General Manager - Moody

Raindrop-Car-Wash; Moody (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Raindrop Car Wash in Moody, Alabama is seeking an Assistant General Manager to lead a sales-driven team and grow memberships while ensuring a high-quality wash. You will open, close and manage labor, and supervise operations across prep, lot, kiosk and tunnel.

The role demands strong leadership and communication, the ability to make quick decisions under pressure, and a hands-on approach to safety in outdoor conditions, with weekend/evening availability.

Qualifications

• Leadership and communication skills required.
• Sales experience to identify customer needs and tailor value.
• Ability to make decisions under pressure.
• Manage team performance and enforce standards professionally.
• Basic mechanical aptitude and understanding of wash systems preferred.
• Highly organized, adaptable, and detail-oriented.
• Able to lift 35+ lbs., stand for extended periods, and work outdoors.

Responsibilities

• Lead and drive a sales culture to increase car wash memberships.
• Open, close, and manage labor at the site.
• Ensure proper execution of SOPs across prep, lot, kiosk, and tunnel areas.
• Consistently led kiosk sales performance while mentoring team members to identify customer needs and deliver tailored solutions.
• Handle customer escalations and ensure resolutions that protect long-term satisfaction.
• Enforce company policies related to timekeeping, attendance, uniform, and SOPs.
• Identify and respond to mechanical issues within the wash.
• Monitor site safety and maintain OSHA-compliant work environments.

Skills

Leadership

Communication

Sales experience

Decision making under pressure

Team performance management

Mechanical aptitude

Organized / detail-oriented

Outdoor/wear‑and‑tear work

Job description

Summary

Raindrop Car Wash is an organization fully committed to delivering a consistently excellent car washing experience. As part of our commitment to excellence, we strive to provide our customers with a friendly team, a clean and welcoming facility, and a high-quality wash on every visit.

Duties & Responsibilities

• Leads and drives a sales culture, focused on increasing car wash memberships


• Open, close, and manage labor at the site


• Ensure proper execution of all standard operating procedures across prep, lot, kiosk, and tunnel areas


• Consistently led kiosk sales performance while mentoring team members to identify customer needs and deliver tailored solutions


• Handle customer escalations and ensure resolutions that protect long-term satisfaction


• Enforce company policies related to timekeeping, attendance, uniform, and standard operating procedures


• Identify and respond to mechanical issues within the wash


• Monitor site safety and maintain OSHA-compliant work environments

Job Requirements

• Strong leadership and communication skills


• Previous sales experience related to identifying customer needs and tailoring a solution which drives value to the customer


• High comfort level with decision‑making under pressure


• Ability to manage team performance and enforce standards professionally


• Basic mechanical aptitude and understanding of wash systems preferred


• Highly organized, adaptable, and detail-oriented


• Able to lift 35+ lbs., stand for extended periods, and work in outdoor environments

Working Conditions

This position involves outdoor work in variable weather conditions and requires frequent movement between areas of the site. Exposure to water, chemicals, and motorized equipment is common. Assistant General Managers are expected to work weekends, evenings, and cover gaps in the schedule when needed.