Assistant General Manager | MKE Airport | Vino Volo + Market

Paradies Lagardère - Retail; Milwaukee (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

Paradies Lagardère is seeking an Assistant Restaurant Manager at their Milwaukee Airport location. The AGM supports the General Manager in daily operations, focusing on employee management, customer service, and financial performance. Ideal candidates are dynamic leaders with a commitment to excellence in the restaurant industry.

Benefits

Competitive salary

Health benefits

Opportunities for professional growth and development

Employee discounts

Qualifications

• 2+ years of experience in restaurant management or similar role.
• Strong leadership and team management skills.
• Knowledge of health and safety regulations in the food service industry.

Responsibilities

• Assist in hiring, training, and developing staff.
• Maintain high food quality standards and customer satisfaction.
• Control labor costs and manage inventory effectively.

Skills

Leadership

Customer Service

Communication

Financial Management

Team Management

Education

High School

Job description

Paradies Lagardère - Vino Volo, Concordia Market in MKE Airport!

About Us: At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur, passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler’s attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences.

Job Summary: The Assistant Restaurant Manager (AGM)plays a vital role in supporting the General Manager in overseeing the daily operations of our restaurant. The AGM is responsible for managing staff, ensuring customer satisfaction, maintaining high food quality standards, and optimizing financial performance. This position is ideal for a dynamic leader with a passion for the restaurant industry and a commitment to excellence.

Key Responsibilities:

• Employee Management:

  • Assist in hiring, interviewing, and onboarding new staff.
  • Set job expectations and provide ongoing feedback and performance reviews.
  • Train and develop staff, coaching entry-level managers and team members on proper service techniques.

• Customer Service:

  • Resolve customer complaints promptly and professionally.
  • Ensure a positive dining experience by maintaining high service standards.

• Financial Management:

  • Control labor costs and minimize food waste.
  • Balance the budget and develop strategies to increase sales and reduce costs.

• Operational Oversight:

  • Schedule shifts and assign table sections to waitstaff.
  • Ensure compliance with operational standards, company policies, and laws.

• Food Quality and Safety:

  • Enforce health and safety regulations, including proper food handling and sanitation procedures.

• Inventory Management:

  • Maintain accurate inventory records and place orders for ingredients, utensils, and equipment.
  • Research new suppliers and negotiate prices to ensure cost-effective purchasing.

• Restaurant Maintenance:

  • Oversee the opening and closing procedures, ensuring the restaurant is clean and orderly.
  • Complete accident reports and address maintenance issues promptly.

Qualifications:

• Proven experience, 2+ years, in restaurant management or a similar role.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Solid understanding of restaurant operations and financial management.
• Knowledge of health and safety regulations in the food service industry.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Benefits:

• Competitive salary
• Health benefits
• Opportunities for professional growth and development
• Employee discounts

Join our team and help us create memorable dining experiences for our guests!

Paradies Lagardère is an equal opportunity employer and encourages candidates of all backgrounds to apply.

Qualifications Education

Required

High School

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.