Assistant General Manager - Lead Winning Car Wash Ops

LUV Car Wash; Scranton (Lackawanna County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Bonus Eligible

Overtime Available

401(k) Match

Health Benefits/HSA

Vision & Dental Coverage

Life Insurance

Paid Vacation

Paid Sick Time

Employee Discount Program

EAP

Job summary

LUV Car Wash in Scranton, PA is seeking an Assistant General Manager to support site operations, build a winning team, and advance toward the next level of leadership within the company.

You will report to the General Manager, supervise daily activities, ensure safety protocols, manage cash procedures, and drive guest satisfaction while mentoring staff. This role requires strong communication and a passion for people and service.

Qualifications

• HS Diploma or GED is required.
• Minimum 1 year car wash industry experience.
• Excellent verbal and written communication skills.
• Ability to foster genuine teamwork and customer service.

Responsibilities

• Direct cars into the wash tunnels.
• Carry out visual inspections of vehicles before sending them into the tunnel.
• Perform cleaning of facility and keep organized.
• Monitor inventory and supplies; assist with orders.
• Ensure adherence to safety protocols and standard operating procedures.
• Address customer escalations calmly and professionally.
• Recruit, develop, and motivate teams to deliver the company's mission.
• Follow cash handling procedures including reconciliations, audits, and deposits.

Skills

Verbal and written communication

Customer service excellence

Team leadership & motivation

Adaptability under pressure

Education

HS Diploma or GED

Tools

MS Office (Excel included)

Job description

LUV Car Wash in Scranton, PA is seeking an Assistant General Manager to support site operations, build a winning team, and advance toward the next level of leadership within the company.

You will report to the General Manager, supervise daily activities, ensure safety protocols, manage cash procedures, and drive guest satisfaction while mentoring staff. This role requires strong communication and a passion for people and service.