Assistant General Manager - Hearthstone

Clique Hospitality; Las Vegas (NV); On-site; USD 60,000 - 90,000; Full time

Job summary

C Clique Hospitality in Las Vegas seeks a hands-on Restaurant Assistant General Manager to support the General Manager in daily operations, staff leadership, guest service, and revenue initiatives.

The role focuses on staffing, training, scheduling, cost control, compliance, and maintaining high standards of food quality and service in a fast-paced environment.

Qualifications

• Experience in restaurant operations and guest service.
• Strong leadership and communication skills.
• Ability to manage shift schedules and staffing.

Responsibilities

• Assist General Manager with recruiting, hiring, and development of all staff.
• Supervise all department employees.
• Assist General Manager with employee performance evaluations.
• Ensure disciplinary procedures are followed.
• Maintain an open-door policy for employees to communicate concerns and resolve conflicts.
• Investigate and resolve employee complaints and conflicts.
• Participate in wage and salary increases.
• Ensure compliance with workplace standards, laws, and safety regulations.
• Assist General Manager to establish and enforce standards for personnel performance and customer service.
• Achieve business goals and objectives.
• Assist General Manager to ensure adequate staffing and approve employee vacation requests.

Job description

This is intended to be an overview of the responsibilities and requirements attributed to the position of Restaurant Assistant General Manager. It is not intended to be limited to such content nor does it describe solely what occupies a given day or week.

JOB OVERVIEW:

Assist General Manager to plan, direct, lead, and provide oversight over all facets of the restaurant's daily operations and staff; assist General Manager to manage staffing, sales, vendor contracts; develop strategies and processes to monitor costs and maximize revenues; assist General Manager to establish measurable goals and objectives that focus on profit, product, and service; ensure compliance with all workplace and safety laws and enforce all company policies; act as General Manager assuming all responsibilities and requirements whenever assigned.

SUPERVISORY RESPONSIBILITIES

1. Assist General Manager withrecruiting, hiring, training, and development of all staff.
2. Supervise all department employees.
3. Assist General Manager with employee performance evaluations
4. Ensure disciplinary / termination procedures are followed
5. Maintain "open door" policy for employees to communicate concerns and the resolution of complaints and conflicts
6. Investigate and resolve employee complaints and conflicts
7. Participate in employee wage and salary increases
8. Ensure compliance with workplace standards, laws, and safety regulations
9. Assist General Manager to establish and enforce standards for personnel performance and customer service
10. Achieve business goals and objectives
11. Assist General Manager to ensure adequate staffing and approve employee vacation requests

Monitor Business Operations

1. Assist General Manager withoperations of the restaurant, including customer