Assistant General Manager - Growth & Guest Experience

LV Petroleum; Milano (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & |

Job summary

Miss J's Cafe is seeking an energetic and dedicated Assistant General Manager to support the General Manager in overseeing day-to-day operations. The AGM ensures the smooth and efficient running of the diner, delivering excellent customer service, maintaining food quality and safety standards, and supporting a positive and motivated team environment.

The ideal candidate has 2+ years in a supervisory or assistant management role in the restaurant industry, with strong leadership, communication,

Qualifications

• 2+ years in supervisory or assistant management in restaurant industry.
• Strong leadership, communication, and organizational skills.
• Passion for customer service and hospitality.
• Knowledge of food safety standards and basic operations.
• Availability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Assist General Manager with daily operations including opening/closing procedures.
• Oversee dining room and kitchen operations during shifts to ensure smooth service.
• Manage inventory, ordering, and deliveries to ensure stock levels meet business needs.
• Ensure compliance with health, safety, and sanitation regulations.
• Lead by example and supervise front- and back-of-house staff.
• Assist with hiring, onboarding, training, and scheduling of team members.
• Coach and support staff to maintain high performance and guest satisfaction.
• Help resolve employee conflicts and promote teamwork and a positive workplace culture.
• Monitor service quality and address customer concerns in a timely and professional manner.
• Promote a welcoming and friendly environment consistent with Miss J's Diner's brand and values.
• Step in to serve guests when necessary to ensure timely and excellent service.
• Assist in achieving sales and profitability targets.
• Monitor labor costs, reduce waste, and help manage operational expenses.
• Review daily sales reports and work with the GM to implement cost control strategies.

Skills

Leadership

Communication

Guest satisfaction

Teamwork

Job description

Miss J's Cafe is seeking an energetic and dedicated Assistant General Manager to support the General Manager in overseeing day-to-day operations. The AGM ensures the smooth and efficient running of the diner, delivering excellent customer service, maintaining food quality and safety standards, and supporting a positive and motivated team environment.

The ideal candidate has 2+ years in a supervisory or assistant management role in the restaurant industry, with strong leadership, communication,