Assistant General Manager Food & Beverage, Paradies Lagardere - DEN Airport Onsite

Paradies Lagardère; Denver (CO); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a dynamic leader to drive performance metrics and enhance customer experience in a fast-paced retail environment. This exciting role involves motivating a team, executing strategic merchandising, and fostering a customer-centric culture. Ideal candidates will possess strong analytical and communication skills, along with a collaborative spirit. Join a trend-setting airport concessionaire that values talent development and operational excellence, making a significant impact in a vibrant retail setting.

Qualifications

• Retail and sales experience is essential.
• Ability to work in a fast-paced, deadline-oriented environment.

Responsibilities

• Motivate team through the company’s vision and core values.
• Recruit, hire, develop, and retain top sales talent.
• Achieve financial budgets, including payroll containment.

Skills

Analytical Skills

Interpersonal Skills

Problem-Solving

Planning Skills

Communication Skills

Job description

Established in 1960, Paradies Lagardere is an Atlanta-based family-owned business operating over 950 stores in 100+ airports throughout the United States and Canada. It has been recognized by World Airport Revenue News, the airport industry's leading publication, as the "Best Airport Retailer" for 25 consecutive years. With extensive experience in operating both local and national brands, including CNBC, PGA TOUR, Brooks Brothers, Brighton Collectibles, Harley Davidson, Pandora, and Spanx, Paradies Lagardere operates in more airports than any other retail concessionaire.

The ideal candidate will have retail and sales experience and a desire to join an exciting, energetic, and trend-setting airport concessionaire. This role is responsible for driving the company’s key performance metrics by delivering an exceptional customer store experience through the associates they manage.

Responsibilities

1. Motivate team through our company’s vision and core values.
2. Communicate clear expectations and hold the location team accountable to achieve brand, performance, and behavior standards.
3. Lead and inspire a customer service culture by recognizing and rewarding performance.
4. Build relationships with peer and upper management.
5. Recruit, hire, develop, and retain top sales talent, ensuring excellent staffing levels.
6. Train and continuously develop teams.
7. Provide consistent performance feedback.
8. Recognize performance issues promptly and partner with General Manager and Regional HR Manager to develop action plans.
9. Ensure visual directives are executed seamlessly.
10. Direct and execute strategic merchandising to maximize sales and presentation standards.
11. Partner in merchandise processing and flow to the floor, maintaining stockroom/warehouse standards.
12. Collaborate with the General Manager and District/Regional Manager to execute the location’s business plan.
13. Achieve financial budgets, including payroll containment.
14. Drive brand loyalty through sales leadership, coaching, and enhancing the customer experience.
15. Maintain operational standards to achieve shrink goals and secure assets.

Qualifications

1. Strong analytical, prioritizing, interpersonal, problem-solving, and planning skills.
2. Excellent verbal and written communication skills.
3. Collaborative team player.
4. Ability to work in a fast-paced, deadline-oriented environment.
5. Flexible schedule, including holidays, nights, and weekends.