Assistant General Manager - Dolphin Mall

TTC (The Taubman Company); Miami (FL); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager for a vibrant shopping center in Miami. This exciting role involves overseeing daily operations, managing a talented team, and ensuring financial success through effective budget management and revenue generation. The ideal candidate will bring a wealth of experience in operations management, strong communication skills, and a knack for crisis management. Join a dynamic environment where your contributions will play a pivotal role in enhancing the shopping experience for visitors while fostering a rewarding workplace culture. If you're ready to take the next step in your career, this opportunity is perfect for you.

Benefits

Competitive Pay

Outstanding Benefits

Rewarding Work Environment

Qualifications

• 4-8 years of experience in operations management or similar role.
• Retail or property management experience preferred.

Responsibilities

• Manage day-to-day operations of the shopping center.
• Oversee talent management, expense management, and facilities management.

Skills

Operations Management

Communication Skills

Financial Acumen

Project Management

Interpersonal Skills

Tools

Microsoft Word

Microsoft Excel

Job description

Job Category: Center Management

Requisition Number: ASSIS001684

Posted: December 9, 2024

Job Type: Full-Time

Location: Dolphin Mall, 11401 N.W. 12th Street, Miami, FL 33172, USA

About Taubman

Taubman might be a real estate investment trust, but it’s so much more to its talented team. It’s a place where careers start, and last, for those who love retail, thrive on winning and want to push the envelope daily.

Position Overview

We have an exciting opportunity for an Assistant General Manager at Dolphin Mall! The Assistant General Manager is the second highest ranking manager and assists in managing the day-to-day operations of the shopping center, overseeing specific operational functions and departments.

Your Responsibilities

• Talent Management: Hire, train, coach and develop a management team that drives results through operational excellence.
• Expense Management: Oversee the development and execution of all expense and revenue budgets, production of quarterly forecasts and monthly expense variance review, ensuring compliance with all company expense controls.
• Facilities Management: Ensure facilities programs and practices are implemented consistent with Taubman standards. Produce a 10-year capital spending plan balancing financial objectives with building infrastructure needs.
• Security/Emergency Management: Oversee property security functions to maintain a safe environment. Develop plans to minimize incidents and prepare for emergencies.
• Revenue Generation: Drive local revenue generation through sponsorship deals and optimizing income streams.
• External Communications: Serve as the center’s primary spokesperson with media outlets and local officials.
• Administration: Ensure team members’ actions are consistent with company policies and procedures.
• Crisis Management: Lead efforts in managing local crisis situations, engaging the right authorities and resources.
• Support the General Manager in achieving overall property results and performance.
• Provide leadership to all staff at the center.
• High-level decision making on issues or crisis situations.
• Other duties as assigned.

Qualifications

• 4 to 8 years of experience in operations management or similar role.
• Retail or property management experience preferred.
• General knowledge of building systems (HVAC, electrical, plumbing, etc.).
• Proficient in Word and Excel.
• Strong communication skills, both written and verbal.
• Financial acumen with ability to manage and forecast budgets.
• Strong interpersonal, organizational, and project management skills.
• Ability to work under short-term deadlines and stress.
• Willingness to work nights and weekends as required.

Essential Physical Requirements/Working Environment

• Ability to use a computer for long periods.
• Ability to handle documents and files.
• Good physical mobility required to move about the Center.
• Must be able to occasionally lift up to 10 pounds.
• Audio and visual acuity is required.
• Must be able to travel occasionally, as required.

Benefits: Our employees thrive with a rewarding work environment, competitive pay, and outstanding benefits!