Assistant General Manager | Caption by Hyatt Hillsboro

PM Hotel Group; Hillsboro, Northern (OR, KY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Hotel discounts

F&B discounts

Job summary

PM Hotel Group is hiring an Assistant General Manager for Caption by Hyatt Hillsboro in Hillsboro, OR. This on-site, full-time role places you as the hotel’s second in command, partnering with department heads to implement policies and ensure smooth daily operation while engaging with guests.

You’ll interview and hire staff, resolve guest concerns, and help guide the General Manager’s administrative duties. The position requires leadership and a capable, team-focused mindset.

Qualifications

• Bachelor’s degree in hotel management or a related field.
• At least 4 years of management experience in the hotel industry.
• Fluency in English; familiarity with OSHA and health regulations.

Responsibilities

• Interview and hire new employees.
• Receives and resolves guest complaints.
• Assigns duties to department heads and observes performance to ensure adherence to hotel policies and procedures.
• Support the General Manager in establishing and monitoring policies and guidelines in day-to-day operation of the hotel.
• Steps in and acts as General Manager in their absence.

Skills

Leadership

Hiring & Interviewing

Guest relations

Policy implementation

Education

Bachelor's degree in hotel management or related field

Job description

Assistant General Manager | Caption by Hyatt Hillsboro

Job Category : Admin & General

Requisition Number : ASSIS019837

• Posted : September 24, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Hillsboro, OR 97124, USA

Description

What You’ll Do:

As the hotel’s second in command, the Assistant General Manager is integral to the seamless day-to-day functioning of the hotel. You will be interfacing with the various department heads to direct and implement policies for the entire hotel. As a representative of the hotel’s leadership, you will also interact with guests answering any questions they may have. Finally, as the right hand of the General Manager, you will support the General Manager in their administrative duties.

Clearly, the Assistant General Manager is not a position for the faint of heart! To learn more about what you’ll be doing on a day-to-day basis, read on:

• Interview and hire new employees.
• Receives and resolves guest complaints.
• Assigns duties to department heads and observes performance to ensure adherence to hotel policies and established operating procedures.
• Support the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel
• Steps in and acts as General Manager in their absence

Where You’ve Been:

A bachelor’s degree in hotel management or a related field and at least 4 years of management experience in the hotel industry. You should be able to fluently speak, read and understand English. You should also be familiar with OSHA, local Department of Health regulations and relevant current laws governing the handling of hazardous substances. Most importantly you must be a team player! We’re looking for someone who is willing to step up and aid their team members when needed.

When You’re Here:

Sometimes you’ll be behind a desk, but not often for long. Be prepared to move around because more than half of the time you will be standing/walking, carrying/lifting up to 25 pounds, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.