Assistant General Manager- Briargate

clubpilatesmissionviejo; Colorado Springs (CO); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Hourly wage $20/hr

Additional commission on sales

Health Benefits

401K

Paid Time Off

Unlimited growth potential within the…

Job summary

Riser Fitness, a Club Pilates franchisee, is hiring a full-time Assistant General Manager to lead studio operations in Colorado Springs. You will drive memberships, supervise Sales Associates, and ensure high-quality customer service and store execution.

Fluent English, strong communication skills, and a passion for fitness are required. You will manage lead generation, training, promotions, and inventory while upholding company policies and a client-centric culture.

Qualifications

• Fluent in English with excellent communication and interpersonal skills.
• Strong sales and revenue generation abilities.
• Able to work in a fast-changing, diverse environment.
• Good judgment to identify improvements.
• Passion for fitness and reliable writing/grammar skills.
• Highly organized with data management and deadline skills.
• Professional, punctual, and trustworthy with confidential info.
• Proficient with computers and studio software.

Responsibilities

• Execute lead generation via Grass Roots Marketing and Networking.
• Schedule prospects into introductory classes using the sales process.
• Drive membership and retail sales through customer service.
• Troubleshoot staffing/scheduling issues with instructors.
• Maintain inventory counts for studio retail/products.
• Train and support Sales Associates.
• Make high-level customer service decisions.
• Submit outstanding dues.
• Keep Pilates studio clean and organized.
• Enforce company policies and lead by example.
• Ensure all forms and supplies are stocked and visible.
• Schedule and participate in community events and promotions.
• Assist with marketing campaigns to generate leads.
• Adhere to at-will employment policy.
• Other duties as assigned.

Skills

Sales experience

Customer service

Communication skills

Organization

Attention to detail

Proficiency with studio software

Confidential information handling

Team collaboration

Data management

Tools

CRM system

Inventory management software

Microsoft Office

Job description

ABOUT US:

Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees.

POSITION:

Position Title: Assistant General Manager
Reports to: General Manager (occasionally District Manager)
Position Type: Full Time

REQUIREMENTS:

• Confident in generating personal sales and training Sales Associates in transactions.
• Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the public.
• Proficiency with computers and studio software.

RESPONSIBILITIES:

• Execute lead generation via Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into introductory classes.
• Drive & increase membership & retail sales through customer service.
• Problem-solve staffing/scheduling issues with instructors and other personnel.
• Ensure that studio retail/products are stocked with accurate inventory counts.
• Train and support Sales Associates.
• Independently make decisions related to high level customer service.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures and lead by example.
• Ensure all forms, administrative supplies, and studio literature are stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Assist with marketing campaigns to generate leads for the studio.
• Execute adherence to all company policies, including the policy of at-will employment.
• Other duties as assigned.

BENEFITS AND PERKS:

• Hourly wage: $20/hr
  • Additional commission on sales
• Health Benefits
• 401K
• Paid Time Off
• Unlimited growth potential within the company