Assistant General Manager - Allentown

Panera LLC; Allentown (Lehigh County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay & quarterly bonuses

Free on-shift meals

Paid vacation and holidays

Medical, dental, vision, and life insurance

401(k) with match

Career advancement opportunities

Tuition discounts

Job summary

Panera LLC is looking for an Assistant General Manager in Allentown, PA. You will lead an inspiring team at a beloved bakery-cafe while partnering with the General Manager to oversee operations, delight guests, and grow the business.

The ideal candidate will have restaurant management experience, a ServSafe certification, and the ability to motivate a team in a fast-paced environment. This role comes with competitive pay and various benefits including medical insurance and opportunities for career advancement.

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification or ability to obtain.
• Ability to drive positive results in a fast-paced environment.

Responsibilities

• Support General Manager in operations and team development.
• Plan and manage staffing needs and scheduling.
• Ensure guest satisfaction and operational compliance.

Skills

Restaurant management

Business acumen

Coaching and development

Team leadership

Job description

Assistant General Manager – Allentown

You will lead an amazing team and a beloved neighborhood bakery‑cafe, inspiring and celebrating your team while partnering with the General Manager to oversee operations, delight guests, and grow the business.

Benefits

• Competitive pay & eligible for quarterly bonuses
• Free on‑shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more

Responsibilities

• Support the General Manager by making key decisions and solving problems.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, onboarding, and training of new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery‑cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within the bakery‑cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long‑term, loyal guests as part of the bakery‑cafe’s management team.
• Follow operational procedures designed to ensure the bakery‑cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets Panera’s health, food, safety, and company culture standards.
• Assist the General Manager in maintaining the bakery‑cafe’s overall costs and inventory.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years
• 1+ years of restaurant management experience preferred
• ServSafe certification (or ability to obtain)
• Proven ability to drive positive results through strong business acumen
• Proven availability to run great shifts while directing, motivating, coaching, and developing others in a fast‑paced environment
• Flexible hours, including nights and weekends
• Background check required

Physical Requirements

• Ability to lift, carry, push, or pull objects up to 50 pounds.

• Capability to stand and walk for up to 6 hours.

• Must be able to communicate clearly and quickly understand guests and associates’ directions in a loud environment.

Equal Opportunity

Equal Opportunity Employer: Disabled/Veterans.

Location

Allentown, PA – Hamilton Boulevard (601021)