Assistant General Manager ( AGM ) - Sinigual

Xperience Restaurant Group; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Partner perks

Medical benefits

Tuition reimbursement

Meal card

Paid vacation

Sick leave

Credit union

Theme park discounts

Pet insurance

Legal services

Job summary

Xperience Restaurant Group is seeking an Assistant General Manager for our New York venue to lead day-to-day operations, drive P&L results, and energize marketing and sales efforts. You will mentor the team, manage budgets, and ensure guest satisfaction across service levels.

Join a fast-paced, full‑service environment with robust career growth, comprehensive benefits, and a culture that promotes from within.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree preferred.
• Proof of eligibility to work in the United States.
• Valid Driver’s License.
• 21+ years of age.
• Three to five years of related experience.
• Proficient in Windows MS Office, Open Table, Outlook.
• Knowledge of profitability analysis, budgeting, and cost controls.
• Knowledge of liquor, labor, and health code regulations.
• Experience with POS systems and back office reporting.
• Familiarity with beer and spirits.
• Sanitation and safety.
• Safe alcohol service.
• Full service restaurant operations.
• Ability to communicate effectively and assertively in English.

Responsibilities

• Coach, develop, and lead by example.
• Develop the annual budget and closely manage the venue’s P&L.
• Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service.
• Evaluate outside partners, contractors, and vendor relationships on a frequent basis.
• Ensure timely and accurate completion of all period-end financial statements and reports.
• Manage staffing levels and controllable costs ensuring they are in line with budget.
• Participate in marketing and advertising activities to ensure consistency with product line strategy.
• Ensure private events, catering, and banquets are successfully executed.

Skills

Leadership and mentorship

Budgeting and P&L management

Guest relations

English communication

Team development

Food and beverage knowledge

Sanitation and safety

Word processing & office tools

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

Windows MS Office

Open Table

Outlook

POS systems

Job description

Locations

SIN New York, NY 007260
640 3rd Avenue at 3rd & 41st
New York, NY 10017, USA

Benefits

• Competitive Pay and Partner Perks: Salary range $80,000-$90,000 annually depending on experience.
• Unique Culture: Join the XRGFam and experience the difference.
• Comprehensive Benefits: Medical, Dental, Vision, and 401(k) match.*
• Career Growth Opportunities: We thrive on promoting from within.
• Professional Development Reimbursement Program: Tuition reimbursement.
• Employee Referral Program: Share the joy of being part of the XRG team.
• Safety & Compliance Incentives: Benefit from our Safety and Compliance Incentive Program.
• Free Food: Monthly Meal Card allowances at any of our locations.
• Time Off: Paid vacation time.
• Sick Time: Paid sick leave in eligible states.
• Financial Well-Being: Exclusive Credit Union benefits.
• Partner Perks: Discounted rates on theme parks, travel, apparel, sports tickets, and more.
• Life Beyond Work: Pet insurance, legal services, and more.

Purpose

The Assistant General Manager is responsible for successfully managing all aspects of the venue’s profit & loss, driving marketing and sales functions as well as day‑to‑day operations. The General Manager will be fully responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit‑making results.

Duties & Responsibilities

• Coach, develop, and lead by example.
• Create an environment of trust and mutual respect.
• Responsible for the complete life cycle of all team members, including hiring, training, coaching, skill development and terminations.
• Develop the annual budget and closely manage the venue’s P&L.
• Develop and implement standard operating procedures, policies, and procedures to be followed by the management team.
• Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service.
• Evaluate outside partners, contractors, and vendor relationships on a frequent basis.
• Ensure timely and accurate completion of all period‑end financial statements and reports.
• Manage staffing levels and controllable costs ensuring they are in line with budget.
• Complete or verify completion of nightly logs and manager reports.
• Monitor and enforce inventory controls.
• Monitor guest satisfaction on all levels, including social media platforms.
• Ensure health, safety, and sanitation requirements follow applicable state and federal laws.
• Participate in community events.
• Actively participate in marketing and advertising activities to ensure consistency with product line strategy.
• Ensure private events, catering, and banquets are successfully executed.
• Adhere to company’s cash handling procedures.
• Ensure all equipment is kept clean and in excellent working condition.
• Ensure all products are received.
• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information.
• Recognize and cultivate regular guests and repeat business.
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude.
• Possess complete understanding of the employee handbook and adhere to its regulations.
• Ensure compliance with all safety and health department procedures and all state and federal liquor laws.
• Ensure compliance with company safety and sanitation standards.
• Ensure staff is properly equipped to complete their tasks.
• Assist and/or complete additional tasks as assigned.

Qualifications & Skills

• High School Diploma or equivalent required.
• Bachelor’s Degree preferred.
• Proof of eligibility to work in the United States.
• Valid Driver’s License.
• 21+ years of age.
• Possession of or the ability to possess all state required work cards.
• Three (3) to five (5) years of related experience.
• Proficient in Windows MS Office, Open Table, Outlook.
• Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls.
• Knowledge of state and local laws as it applies to liquor, labor, and health code regulations.
• Experience with POS systems and back office reporting systems.
• Familiarity with beer and spirits.
• Proper lifting techniques.
• Guest relations.
• Sanitation and safety.
• Safe alcohol service.
• Full service restaurant operations.
• Ability to communicate effectively and assertively in English, both verbally and in writing with staff, clients, and the public.

Working Conditions

• Small to medium office or shared work space.
• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors.
• Work in an environment subject to varying levels of noise, crowds, and smoke, the severity of which depends on guest volume.
• Fast paced, high volume, full service restaurant. We are a very "hands on company".
• Work varied shifts to include days, nights, weekends, and holidays.

Physical Requirements

• Ability to walk long periods of time.
• Ability to stand for long periods of time.
• Ability to use hands to handle, control, or feel objects, tools, or controls.
• Ability to repeat the same movements for long periods of time.
• Ability to understand the speech of another person.
• Ability to speak clearly so listeners can understand.
• Ability to push and lift up to 50 lbs.
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.

Disclaimer

This job description is a summary of duties, which you as an Assistant General Manager are expected to perform in your normal course of work. It is by no means an all‑inclusive list, but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.