Assistant General Manager-Chevys

Solcocina; South San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Solcocina in South San Francisco is seeking an Assistant General Manager to oversee venue operations, manage the profit & loss (P&L), and lead a passionate team. Responsibilities include staff management, financial oversight, and maintaining high service standards. Candidates should have a relevant background of 3-5 years, possess a valid driver's license, and effectively communicate in English. This role is demanding, requiring flexibility in working hours and a hands-on approach to operations.

Qualifications

• Three (3) to five (5) years related experience required.
• Valid Driver’s License and proof of eligibility to work in the US.
• Knowledge of state/local laws regarding liquor, labor, and health code.
• Ability to communicate effectively in English.

Responsibilities

• Manage venue’s P&L and drive marketing efforts.
• Develop standard operating procedures and implement them.
• Maintain food quality, guest service, and cost control.
• Monitor guest satisfaction and enforce health/safety compliance.

Skills

Profitability analysis

Guest relations

Sanitation and safety

Full service restaurant operations

Effective communication

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

Windows MS Office

POS systems

Open Table

Outlook

Job description

Location: CHU S. San Fran, CA 2019
141 Hickey Blvd
S San Francisco, CA 94080, USA

Purpose

The Assistant General Manager is responsible for successfully managing all aspects of the venue’s profit & loss (P&L), driving the marketing and sales functions, as well as the day‑to‑day operations of the business. The Manager will be fully responsible for effectively planning, delegating, coordinating, staffing, organizing, and decision‑making to attain desirable profit‑making results.

Duties & Responsibilities

• Coach, develop, and lead by example
• Create an environment of trust and mutual respect
• Responsible for the complete life cycle of all team members – hiring, training, coaching/counseling, skill development and terminations
• Develop the annual budget and closely manage the venue’s P&L
• Develop and implement standard operating procedures, policies, and procedures for the management team
• Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
• Evaluate outside partner, contractor, and vendor relationships on a frequent basis
• Ensure timely and accurate completion of all period‑end financial statements and reports
• Manage staffing levels and controllable costs ensuring they are inline with budget
• Complete or verify completion of nightly logs and manager reports
• Monitor and enforce inventory controls
• Monitor guest satisfaction on all levels, including social media platforms
• Ensure health, safety, and sanitation requirements follow applicable state and federal laws
• Participate in community events
• Actively participate in marketing and advertising activities to ensure consistency with product line strategy
• Ensure that private events, catering, and banquets are successfully executed
• Adhere to company’s cash handling procedures
• Ensure that all equipment is kept clean and in excellent working condition
• Ensure that all products are received
• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
• Recognize and cultivate regular guests and repeat business
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
• Possess complete understanding of the employee handbook and adhere to the regulations contained within it
• Ensure compliance with all safety and health department procedures and all state and federal liquor laws
• Ensure compliance with company safety and sanitation standards
• Ensure staff is properly equipped with the tools to complete their tasks
• Assist and/or complete additional tasks as assigned

Qualifications & Skills

• High School Diploma or equivalent required
• Bachelor’s Degree preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Three (3) to five (5) years related experience
• Proficient in Windows MS Office, Open Table, Outlook
• Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
• Knowledge of state and local laws as it applies to liquor, labor, and health code regulations
• Experience with POS systems and back office reporting systems
• Familiarity with beer and spirits
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full service restaurant operations
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Working Conditions

• Small to medium office or shared work space
• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
• Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
• Fast paced, high volume, full service restaurant. We are a very “hands on company”
• Work varied shifts to include days, nights, weekends and holidays

Physical Requirements

• Ability to walk long periods of time
• Ability to stand for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls
• Ability to repeat the same movements for long periods of time
• Ability to understand the speech of another person
• Ability to speak clearly so listeners can understand
• Ability to push and lift up to 50 lbs
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl

Disclaimer

This job description is a summary of duties, which you as an Assistant General Manager are expected to perform in your normal course of work. It is by no means an all‑inclusive list, but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.