Assistant General Manager (AGM)

Benihana - NY West; New York (NY); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Group Life and Disability Insurance

401(k) Plan (Traditional and Roth)

Employee dining discounts

Job summary

The One Group is seeking an Assistant General Manager to oversee daily operations, drive financial performance, and maintain a high-energy Vibe dining environment.

Lead and mentor managers and hourly staff, ensure service standards, oversee marketing initiatives, risk management, and daily reporting to the General Manager.

This role requires shift flexibility, strong guest focus, and the ability to recruit and train a top-performing team while adhering to policy and safety standards.

Qualifications

• Two (2) years of restaurant management experience or one year as a Benihana manager with good performance and positive results.
• High School Diploma or GED Equivalent preferred.
• Proficiency in food planning and preparation, purchasing, sanitation, security personnel management, recordkeeping, and preparation of reports.
• Knowledge of computers (MS Word, Excel).
• Must possess a valid driver’s license where applicable.
• Must be eligible to work in the United States.
• Must agree to background check.
• ServSafe certified alcohol service certified preferred.
• Shift Flexibility: Must be able to work different shifts, include holidays, nights and weekends.
• Typical work week = 50 + hours.

Responsibilities

• Oversee daily operations and drive financial performance.
• Lead and mentor both managers and hourly staff to ensure guest service.
• Ensure service standards and high-energy guest experiences align with brand identity.
• Oversee marketing strategies, risk management, and corporate mandates.
• Maintain daily reports and communicate updates to the General Manager.
• Recruit top talent and onboard management and hourly staff.
• Coach and train the team to foster productivity and morale.
• Conduct regular performance evaluations and ensure compliance with guidelines.
• Monitor sales, labor costs and operating expenses to maximize profitability.
• Drive sales through networking, marketing initiatives, and guest engagement.
• Collaborate with Marketing on promotions and guest relations.

Skills

Restaurant management

Leadership

Staff development

Customer service

Budgeting

Education

High School Diploma or GED

Tools

MS Word

Excel

Job description

Job Description

Join the Global Leader in Vibe Dining!

Why Join Our Team?

Industry-Leading Compensation:

• Opportunities for Merit-Based Raises & Performance Incentives – Rewarding dedication, skill, and excellence in the Vibe Dining Experience.
• Up to 15% of base salary in bonus opportunities

Comprehensive Benefits Package

• Medical, Dental, and Vision Insurance
• Group Life and Disability Insurance
• Group Accident, Hospital Indemnity, and Critical Illness Insurance
• Traditional and Roth 401(k) Plan

Exclusive Perks & Growth Opportunities

• Employee Dining Discounts and/or Complimentary Onsite Meals

Career Development & Limitless Growth Opportunities

• If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
• Paid Time Off
• Employee Assistance Program (EAP)
• Commuter and Dependent Care Benefits

What You’ll Do

The Assistant General Manager is responsible for overseeing daily operations, driving financial performance, and maintaining a high-energy environment that aligns with THE ONE GROUP’s signature Vibe Dining experience. This position involves leading, educating, and mentoring the team to ensure exceptional and unforgettable guest experiences.

Key Responsibilities

Operations Leadership

• Manage, lead, and mentor both managers and hourly staff to maintain exceptional guest service
• Ensure service standards and high-energy guest experiences align with THE ONE GROUP’s brand identity
• Oversee all business operations, including marketing strategies, risk management, and corporate mandates
• Maintain daily reports and communicate key updates to the General Manager

Team Development & Staffing

• Analyze staffing needs and recruit top talent to build and maintain a high-performance team
• Interview, hire, and onboard management and hourly staff
• Coach and train the team to foster productivity, morale, and a collaborative work culture
• Conduct regular performance evaluations and ensure compliance with Performance Management guidelines

Financial & Business Performance

• Monitor sales forecasts, labor costs, and operational expenses to maximize profitability
• Ensure compliance with budgeted revenues and operating cash flow (OCF) targets
• Review and act on monthly P&L reports and any variances
• Oversee the beverage program and collaborate with the Beverage Director to maintain quality and cost control
• Drive sales through networking, marketing initiatives, and guest engagement

Marketing & Guest Relations

• Collaborate with the Marketing Team to develop new promotional ideas and initiatives
• Build and maintain relationships with regular guests, VIPs, and industry influencers
• Focus on guest engagement strategies to create a memorable dining experience

Experience and Education

• Two (2) years of restaurant management experience or one year as a Benihana manager with good performance and positive results.
• High School Diploma or GED Equivalent preferred.
• Proficiency in food planning and preparation, purchasing, sanitation, security personnel management, recordkeeping, and preparation of reports.
• Knowledge of computers (MS Word, Excel).
• Must possess a valid driver’s license where applicable.
• Must be eligible to work in the United States.
• Must agree to background check.
• ServSafe certified alcohol service certified preferred.
• Shift Flexibility: Must be able to work different shifts, include holidays, nights and weekends.
• Typical work week = 50 + hours.

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. We use eVerify to confirm U.S. Employment eligibility.