Assistant General Manager #9178

Devon-Self-Storage-6; Baltimore (MD); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Full-time in-store position

Flexible schedule Mon-Sat

Monthly bonus potential

Growth opportunities

No late nights or early mornings

Job summary

Devon Self Storage in Baltimore, MD, is hiring a Full-Time Assistant General Manager to lead customer-focused sales and daily store operations at 5301 Park Heights Ave.

You will help customers select storage solutions, process payments, and strive to meet rental and merchandise goals while delivering a high-touch, friendly customer experience. The role emphasizes growth, internal promotion, and work-life balance with a schedule that avoids late nights.

Qualifications

• High School Diploma or Equivalent.
• Ability to lift 30+ lbs.
• Strong customer service & communication skills.
• Valid driver's license and reliable transportation.
• Basic to moderate knowledge of MS Office (Word, Excel, Outlook).

Responsibilities

• Open/close store and secure premises daily.
• Meet/exceed sales goals through rentals and merchandise.
• Build long-lasting customer relationships with a high-touch experience.
• Process payments and balance receipts.
• Perform property walkthroughs and light maintenance tasks.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Education

High School Diploma or Equivalent

Tools

POS system

Job description

Come join our family at Devon Self Storage!

At Devon Self Storage, you get the best of both worlds: a customer-focused role with real career growth, minus the long retail nights and unpredictable schedules. Here, we believe in taking care of our people, promoting from within and creating long-term careers not just jobs.

We currently have an exciting opportunity for a Full-Time Assistant General Manager based in our store located at (5301 Park Heights Ave, Baltimore, MD 21215). From helping customers choose the right storage unit to completing sales and processing payments, you'll be the go-to person for creating a great customer experience. This role is ideal for someone who is passionate about customer service, energized by sales and eager to keep learning. If that sounds like you, we want to hear from you.

At Devon Self Storage, you will:

Own The Details

• Ensure the store is opened, closed and secured each business day.
• Meet and exceed sale goals through rentals, protection plans, and other merchandise!
• Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner
• Assist General Manager with the online auction process. Not sure? No worries! We train!

Serve & Support Customers

• Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
• Deliver a personalized, high-touch customer experience.
• Process payments, balance receipts & complete bank deposit drops.

Property & Facility Upkeep

• Physical requirements include daily property walkthroughs to conduct safety inspections, lock checks, cleaning the units and
• Open and close storage doors as well as completing tasks that require lifting 30+ lbs
• Perform light maintenance includes mopping, sweeping, changing light bulbs, cleaning bathrooms and other lite maintenance and landscaping duties.

What Are We Offering

• Full-time in-store position
• Availability Monday-Saturdays with a flexible schedule
• Competitive hourly pay & uncapped MONTHLY performance-based bonus.
• Growth opportunities
• A schedule that operates outside of traditional retail hours Which means no late nights or super early mornings.
• A role that supports work-life balance.

What We're Looking For

• High School Diploma or Equivalent
• Ability to lift 30+ lbs.
• Strong customer service skills and communication required.
• Proven ability to work independently when needed and follow through on assignments
• Valid driver's license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
• Strong ability to manage multiple tasks simultaneously.
• Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook.
• Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.

WHO WE ARE

Devon Self Storage isn't your average storage company!

We're a nationwide team of problem-solvers, leaders, and customer service champions, with more than 200 locations across the country—and we're growing! Founded in 1988, Devon has owned, managed, and developed self-storage properties in 32 states.

Today, Devon Self Storage is a member of The Inland Real Estate Group of Companies, Inc. Both Inland and Devon are headquartered in Oak Brook, Illinois.