Assistant General Manager-1005

Panera LLC; Colonial Heights (VA); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Competitive pay & quarterly bonuses

Free on-shift meals & unlimited drinks

Paid vacation, sick time, and holidays

Health, dental, vision, life insurance

Job summary

Panera LLC in Colonial Heights, VA is seeking an Assistant General Manager to lead a bakery‑cafe team and partner with the General Manager to drive guest satisfaction and business growth.

You’ll hire, train, and develop talent, manage scheduling, uphold standards, and nurture a welcoming culture with warmth and teamwork daily.

Qualifications

• Minimum age 18 years.
• 1+ years of restaurant management experience preferred.
• ServSafe certification or ability to achieve.
• Proven ability to drive positive results through strong business acumen.
• Proven availability to run great shifts while directing, motivating, coaching, and developing others in a fast-paced environment.

Responsibilities

• Support the General Manager by making key decisions and problem-solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, onboarding, and training of new team members while motivating and celebrating the entire team.
• Assist with managing team performance to meet bakery-cafe goals, operational and quality standards, and extraordinary guest service expectations.
• Partner with the General Manager to create subject-matter experts by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of food, service, and the team.
• Build engaging relationships that lead to long-term loyal guests as part of the bakery-cafe management team.
• Follow operational procedures to ensure company strategies and initiatives are executed successfully.
• Ensure team members comply with company policies and procedures and all relevant regulations.
• Maintain a healthy and safe workplace that meets Panera’s standards.
• Assist the General Manager in maintaining overall costs and inventory.
• Help build our culture of warmth, belonging, growth, and trust.

Skills

Business acumen

Education

ServSafe certification

Job description

Assistant General Manager-1005Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

Benefits

• Competitive pay & eligible for quarterly bonuses
• Free on‑shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program

Role Overview

As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery‑cafe to sweet success. You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business while taking ownership of hiring, training, and development at your location.

Key Responsibilities

• Support the General Manager by making key decisions and problem‑solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, onboarding, and training of new team members while motivating and celebrating the entire team.
• Assist with managing team performance to meet bakery‑cafe goals, operational and quality standards, and extraordinary guest service expectations.
• Partner with the General Manager to create subject‑matter experts by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of food, service, and the team.
• Build engaging relationships that lead to long‑term loyal guests as part of the bakery‑cafe management team.
• Follow operational procedures to ensure company strategies and initiatives are executed successfully.
• Ensure team members comply with company policies and procedures and all relevant regulations.
• Maintain a healthy and safe workplace that meets Panera’s standards.
• Assist the General Manager in maintaining overall costs and inventory.
• Help build our culture of warmth, belonging, growth, and trust.

Qualifications & Experience

• Minimum age: 18 years.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Proven availability to run great shifts while directing, motivating, coaching, and developing others in a fast‑paced environment.
• Flexible hours, including nights, weekends, and a fast‑paced environment with shifting priorities.

Physical Requirements

• Ability to lift, carry, push, or pull objects up to 50 pounds.
• Capacity to stand and walk for up to 6 hours.
• Must be able to clearly communicate and understand directions in a loud environment.

Equal Opportunity Statement

Equal Opportunity Employer: Disabled/Veterans. $21.50-$25.50. The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location.

Location

601005 Colonial Heights, VA - Southpark Boulevard

Company Overview

With more than 2,000 Panera LLC and independent franchise bakery‑cafes in the Panera Bread® family, and many new locations opening, it’s no wonder our company offers career and personal growth opportunities. We serve food like we serve our families—free of any items on our ‘No No’ List—and we give back to our community through Panera Cares, offering a dignified dining experience and supporting local nonprofits.