Assistant General Manager

Workstream; Winding Hill (PA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Job summary

Riley Hotel Group is seeking an Assistant General Manager for their Hyatt Studios in Mechanicsburg, PA. The role focuses on guest relations, safety, and brand representation within the local community, coordinating services to meet guest expectations.

The ideal candidate will have hotel management experience and a relevant degree, with a readiness to lead teams and manage assets to sustain market leadership and quality guest experiences.

Qualifications

• At least 2 years of prior hotel management experience or equivalent education/experience.
• Bachelor’s degree in Hotel Administration or Business Administration preferred.
• Experience may vary based on operation size and complexity.

Responsibilities

• Speak to guests, gather feedback, and build relationships.
• Ensure a safe and secure environment for guests, colleagues, and assets.
• Act as public relations representative to raise brand awareness locally.
• Maintain compliance with brand and service standards.
• Drive community involvement in local organizations and businesses.
• Collaborate with hotel team to meet or exceed guest expectations.
• Set performance and development goals, mentor and provide feedback to staff.
• Lead capital plans and asset management with management companies.

Education

Bachelor’s degree in Hotel Administration

Job description

Assistant General Manager

Mechanicsburg, PA

Hyatt Studios is currently seeking a full-time Assistant General Manager to join their team in Mechanicsburg, Pennsylvania!

What We Can Offer YOU:

• Dental insurance
• Vision insurance
• Pay: Dependent on experience

The right candidate will have:

• At least 2 years of prior hotel management experience, or equivalent combination of education and experience
• Bachelor’s degree/higher education qualification/equivalent in Hotel Administration, Business Administration preferred
• Experience required may vary based on size and complexity of operation

Our Assistant General Manager will:

• Speak to guests – ask for their feedback and build relationships.
• Ensure a safe and secure environment for guests, colleagues, and hotel assets.
• Act as public relations representative to raise awareness of hotel and brand in local community.
• Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
• Drive team member involvement in community organizations, activities, and businesses.
• Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
• Lead capital plans and asset management initiatives, including working with management companies to maintain or improve property’s market leadership position.

A sense of pride shines through in everything we do, and that's why so many branded and independent hotels count on Riley Hotel Group for the management, design, and development of their properties. Our approach provides higher than average internal rates of return and cash flows, repeat business, and a stellar reputation for quality guest experiences.