Assistant General Manager

LUV Car Wash; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401K match

Health Benefits/HSA

Dental

Vacation/Sick Time or PTO

Employee Discount program

Employee Assistance Program

Job summary

A rapidly growing car wash company in New York is seeking an Assistant General Manager. This role involves managing daily operations, overseeing employees, and ensuring excellent customer service. Candidates must possess at least a high school diploma, one year of car wash experience, and strong communication skills. The position also includes benefits such as 401K matching and health benefits, with a focus on creating genuine connections within the team and with customers.

Qualifications

• Minimum of 1 year of car wash experience required.
• Must demonstrate current competencies applicable to the job position.

Responsibilities

• Manage day-to-day operations of the car wash.
• Facilitate employee breaks and shifts.
• Direct cars into wash tunnels.
• Address customer escalations in a calm manner.

Skills

Excellent verbal and written communication skills

Customer service orientation

Moderate proficiency in MS Office including Excel

Education

HS Diploma or GED equivalent

Job description

Description

LUV Car Wash was founded in Sept of 2021, and we have rapidly grew to over 70 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add an Assistant General Manager to our growing team to help us continue our mission to become the best car wash in the industry.

Benefits

• 401K match
• Health Benefits/HSA

Vision

• Dental

Life insurance

Vacation/Sick Time or PTO

Employee Discount program

Employee Assistance Program

(*Some benefits require a 1 year measurement period or age requirement)

General Summary Of Duties

Our Assistant General Manager will manage the day-to-day operations of the carwash and manage all employees and facilitate breaks/shifts for the team.

Reports to

General Manager

FLSA Status

Non - Exempt

Physical Demands

• Occasional prolonged periods of walking/standing.
• Physical ability to move equipment and tools as needed.
• Must be able to lift min 30 pounds.
• Work in extreme weather.
• Work in a wet environment and wear PPE correctly throughout the day.

Essential Functions

• Direct cars into the wash tunnels.
• Carry out visual inspections of vehicles to confirm their condition before sending them into the tunnel.
• Perform cleaning of facility and ensure everything is organized and kept in the appropriate place.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Perform other related duties as required and assigned.
• Assist with Recruiting, developing, and motivating teams to deliver the company's mission.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.

Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website.

Education

HS Diploma or GED equivalent

Experience

A minimum of year (1) year of car wash experience is required.

Requirements

• Excellent verbal and written communication skills.
• Passionate about creating genuine connections with team members and providing excellent customer service.
• Moderate proficiency in MS Office, including Excel, is required.