Assistant General Manager

St. Michaels Market; Saint Michaels (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary based on experience

Health, dental, and vision insurance options

Paid time off

Job summary

St. Michaels Market is seeking an experienced Assistant General Manager to support the operations of a high-volume grocery and specialty retail environment in Saint Michaels, Maryland. The ideal candidate will possess strong leadership skills and a solid understanding of perishable departments such as produce, meat, and dairy.

This full-time role includes responsibilities such as overseeing daily store operations, developing a strong team culture, and ensuring exceptional customer service. Benefits include competitive salary and comprehensive health insurance options.

Qualifications

• 3+ years of retail management experience required.
• Strong understanding of perishable department operations preferred.
• Proven ability to lead, motivate, and develop teams.

Responsibilities

• Oversee all daily store operations.
• Provide leadership, coaching, and development to department managers.
• Maintain high standards for customer service.

Skills

Retail management experience

Team leadership

Strong organizational skills

Problem-solving skills

Understanding of perishable departments

Tools

Microsoft Office

Retail technology systems

Job description

We are seeking an experienced, motivated, and hands‑on Assistant General Manager to join our growing retail team. This position plays a key leadership role in the day‑to‑day operations of a high-volume grocery and specialty retail environment. The ideal candidate will have a strong understanding of perishable departments, including produce, meat, deli, bakery, prepared foods, or dairy, while also possessing the ability to lead and support all areas of store operations.

The Assistant General Manager will work closely with store leadership to drive sales, maintain exceptional merchandising standards, ensure outstanding customer service, and develop a strong team culture focused on accountability and results.

Responsibilities

• Assist in overseeing all daily store operations
• Provide leadership, coaching, and development to department managers and team members
• Support recruitment, training, scheduling, and performance management initiatives
• Maintain high standards for customer service throughout the store
• Monitor inventory levels, merchandising, and product presentation
• Ensure compliance with food safety, sanitation, and company operating standards
• Analyze sales, labor, shrink, and operational metrics to identify opportunities for improvement
• Support promotional planning, seasonal merchandising, and special events
• Assist with managing labor budgets and controlling operating expenses
• Serve as Manager on Duty and provide leadership during evenings, weekends, and holidays as needed
• Help create a positive, team-oriented work environment focused on continuous improvement

Qualifications

• 3+ years of retail management experience required
• Grocery, specialty food, or fresh market experience strongly preferred
• Strong understanding of perishable department operations preferred
• Proven ability to lead, motivate, and develop teams
• Experience managing multiple departments and priorities simultaneously
• Strong organizational, communication, and problem‑solving skills
• Ability to analyze business performance and make operational decisions
• Comfortable working in a fast‑paced environment
• Proficient with Microsoft Office and retail technology systems
• Ability to lift up to 50 pounds and stand for extended periods

What We’re Looking For

The successful candidate will be a visible leader who leads by example, takes ownership of results, and is passionate about delivering an exceptional shopping experience. We are looking for someone who enjoys building teams, developing talent, and continuously improving operations while maintaining a strong focus on fresh foods and customer satisfaction.

Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance options
• Paid time off

Schedule

Full‑time

Flexible schedule including evenings, weekends, and holidays as business needs require.