Assistant General Manager

Lancaster Campus; Riverside (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Lancaster Campus is seeking an Assistant General Manager to support the General Manager in all property operations and to drive excellent resident service in Riverside, CA. The role involves financial tasks, leasing support, and coordinating maintenance and social activities to maintain the property's condition and occupancy.

You will assist with all aspects of property operations, manage student-focused resident relations, and ensure timely processing of payments, reports and paperwork in a

Qualifications

• Bachelor degree or equivalent combination of education and experience.
• Accredited Residential Manager or Certified Apartment Manager preferred.
• Valid driver’s license and current automobile insurance.
• Proficient in Microsoft Word, Excel and Outlook.
• Knowledge of Entrata is preferred.
• Ability to follow through with all paperwork and ensure deadlines.
• Excellent customer service skills.
• Ability to communicate effectively in a fast-paced environment.

Responsibilities

• Assist the General Manager in all actions that involve and/or influence the property.
• Accept rent and follow up on delinquencies.
• Post rent and miscellaneous income receipts.
• Make bank deposits daily when receipts are on hand.
• Post and follow up on NSF checks.
• Handle evictions and NSF warrants.
• Plan and direct social activities as needed.
• Inspect move-outs and schedule units for turnover as directed.
• Verify leases align with computer records and post income/expenses.

Skills

Customer service

Communication

Attention to detail

Driver's license

Microsoft Word

Excel

Outlook

Entrata

Education

Bachelor degree or equivalent

Tools

Entrata

Job description

Overview

Excellent opportunity for Assistant GM!

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!

Responsibilities

The Assistant General Manager reports to the General Manager. This position is responsible for assisting with all operational phases of the propertyto ensurecustomer satisfaction, fiscal stability and good physical condition.

• Assist the General Manager in all actions that involve and/or influence the property
• Accept rent and follow up on delinquencies
• Post rent and miscellaneous income receipts
• Make bank deposits daily when receipts are on hand
• Post and follow up on NSF checks
• Handle evictions and NSF warrants
• Turn over bad debts for collection
• Report income collection to the Property Accountant
• Assist with leasing activities and resident relations
• Answer telephones as needed
• Plan and direct social activities as needed
• Inspect move-outs and schedule units for turnkey as directed
• Verify that information on move-in and renewal leases agrees with information entered into the computer
• Follow up on service requests and perform call backs
• Verify completion and accuracy of Weekly Leasing Reports
• Act as the primary record keeper of income and expense information to the computer
• Pay property level bills and forward cash disbursement journals to the Property Accountant
• Verify that invoices paid correspond to purchase orders issued and submit properly coded invoices
• Update and post security deposits; process security deposit refunds and forfeitures
• General maintenance, audit and filing of property records

Qualifications

• Bachelor degree or equivalent combination or education and experience
• Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) is preferred
• Valid driver’s license and current automobile insurance
• Proficient in Microsoft Word, Excel and Outlook
• Knowledge of Entrata is preferred
• Ability to follow through with all necessary paperwork and ensure all deadlines are met
• Excellent customer service skills
• Ability to communicate effectively and professionally while operating in a fast paced environment