Assistant General Manager

Campus Apartments; Atlanta (GA); On-site; USD 52,000 - 72,000; Full time

Job summary

Campus Apartments in Atlanta, GA is seeking an Assistant General Manager to oversee daily operations, leasing support, and customer service excellence at the property.

The role focuses on rent collection, reporting, maintenance coordination, and ensuring resident satisfaction while managing staff and processes.

Qualifications

• Bachelor degree or equivalent combination of education and experience.
• Prop mgmt certification preferred (ARM/ CAM) or IREM credentials.
• Valid driver’s license and auto insurance may be required.

Responsibilities

• Assist the General Manager in all actions that involve the property.
• Accept rent and follow up on delinquencies; post income receipts.
• Make bank deposits daily when receipts are on hand; reconcile reports.
• Handle evictions and NSF warrants; manage bad debts for collection.
• Assist with leasing activities and resident relations; answer phones.
• Plan and direct social activities and coordinate move-outs for turnover.
• Verify lease data against computer records and update accordingly.
• Follow up on service requests and ensure timely completion of tasks.
• Maintain weekly leasing reports and general property records.

Skills

Customer service

MS Office

Communication

Organization

Education

Bachelor's degree or equivalent

Certified Apartment Manager or IREM-ARM preferred

Tools

Entrata

Job description

Excellent opportunity for Assistant GM!

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!

The Assistant General Manager reports to the General Manager. This position is responsible for assisting with all operational phases of the property to ensure customer satisfaction, fiscal stability and good physical condition.

• Assist the General Manager in all actions that involve and/or influence the property
• Accept rent and follow up on delinquencies
• Post rent and miscellaneous income receipts
• Make bank deposits daily when receipts are on hand
• Post and follow up on NSF checks
• Handle evictions and NSF warrants
• Turn over bad debts for collection
• Report income collection to the Property Accountant
• Assist with leasing activities and resident relations
• Answer telephones as needed
• Plan and direct social activities as needed
• Inspect move-outs and schedule units for turnkey as directed
• Verify that information on move-in and renewal leases agrees with information entered into the computer
• Follow up on service requests and perform call backs
• Verify completion and accuracy of Weekly Leasing Reports
• Act as the primary record keeper of income and expense information to the computer
• Pay property level bills and forward cash disbursement journals to the Property Accountant
• Verify that invoices paid correspond to purchase orders issued and submit properly coded invoices
• Update and post security deposits; process security deposit refunds and forfeitures
• General maintenance, audit and filing of property records
• Bachelor degree or equivalent combination or education and experience
• Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) is preferred
• Valid driver’s license and current automobile insurance
• Proficient in Microsoft Word, Excel and Outlook
• Knowledge of Entrata is preferred
• Ability to follow through with all necessary paperwork and ensure all deadlines are met
• Excellent customer service skills
• Ability to communicate effectively and professionally while operating in a fast paced environment