Assistant General Manager

T E C Industrial Inc; North Haven (CT); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with employer matching

Employee discount

Paid time off

Job summary

Fine Fettle is seeking an Assistant General Manager for our dispensary to assist the General Manager in guiding daily operations. You will lead multiple teams, balance front- and back-of-house duties, and ensure objectives are met while maintaining a strong store culture.

The role requires experience managing retail teams, a high school diploma, and flexibility for evenings and weekends. Cannabis industry experience is a plus, but not required.

Qualifications

• Must be 18 years or older (state requirement).
• High school diploma or equivalent.
• 3–5 years in retail or business management.
• Experience leading diverse customer-facing teams.
• Flexibility for evenings and weekends.
• Cannabis market experience valued but not required.
• Strong leadership and coaching abilities.
• Ability to analyze store operations and drive improvements.
• Strong communication and organizational skills.

Responsibilities

• Assist GM to ensure store operations run smoothly and goals are achieved.
• Manage team leads across dispensary and back-/front-of-house areas.
• Coordinate with Purchasing to optimize inventory purchasing and management.
• Foster a positive store culture and maintain high team morale.
• Oversee budget-conscious execution of goals and projects.
• Recruit and train store staff; conduct performance reviews and promotions.
• Monitor KPIs and data to identify improvement areas and implement changes.
• Identify infrastructure or equipment needs and coordinate repairs.
• Develop store strategic goals with GM to drive business outcomes.
• Delegate tasks and ensure timely execution by staff.

Skills

Leadership

Team management

Store operations

Scheduling

KPIs

Communication

Problem-solving

Detail-oriented

Coaching

Education

High school diploma

Job description

• Location 104 Washington Ave,North Haven, CT, 06473,United States
• Base Pay $60,000.00 - $70,000.00 / Year
• Job Category Management, Retail, Sales and Customer Service
• Employee Type Full Time
• Required Degree High school
• Manage Others Yes

Contact information

• Email [e-mail]

Come Join Our Fine Fettle Family!

About the Company:

Fine Fettle is a family owned, locally run multi-state cannabis company with operations across Connecticut, Georgia, and Massachusetts. As a leading cannabis retailer, our mission is to create comfort in cannabis while enabling customers and patients to realize cannabis’ full potential to improve their lives. We are dedicated to providing exemplary products and superior customer experiences. We believe that we can truly make a difference in the lives of our patients and customers by utilizing our expertise to educate them about the plant and provide them with the right products to enhance their health and wellbeing. We help customers incorporate cannabis into their lives in ways that optimally fit their individual needs. To support this mission, we are seeking driven, dedicated, and collaborative individuals who are passionate about contributing to our continued growth within the dynamic cannabis industry.

About the Role:

Fine Fettle is seeking an Assistant General Manager (AGM) for our dispensary to assist the General Manager (GM) in managing and running store operations. The AGM manages the various teams within the store in order to ensure efficient and accurate operations. AGM duties include supporting the GM with scheduling workflow, training store employees, improving store culture, and achieving the store’s highest priority goals.

The ideal person for this role has experience managing teams and operations in fast-paced retail environments. Success in this role requires a combination of leadership and management skills, able to eagerly participate in day-to-day work alongside staff without losing sight of the store’s most important goals. The most effective candidates in this role will be able to identify faults in store operations through operational and data analysis, and to effectuate change for continuous process improvement.

Primary Responsibilities Include, but Are Not Limited To:

• Assist GM to ensure that store operations are running smoothly and highest level store goals are being achieved
• Manage team leads across the dispensary, including leadership in back-of-house, front-of-house, and sales floor
• Ensure in coordination with Purchasing team that inventory purchasing and management in the store is being run efficiently and effectively
• Oversee store activities to foster a strong culture and sustain a high level of team morale
• Coordinate with GM to ensure that goals and key projects are achieved within budgetary constraints
• Recruit and train store employees
• Responsible in coordination with GM for the development of store staff, administrating performance evaluations and periodic reviews, authorizing promotions, and terminating employees as needed
• Evaluate KPIs and store data to identify areas of improvement and accordingly effectuate changes to operations
• Identify infrastructure, technical, or equipment repair needs in store on a regular basis
• Develop in coordination with GM the store’s strategic goals that drive high-level business outcomes, and ensure that operational activities are designed to further them
• Delegate work to employees and manage in order to ensure it is being executed in an effective and timely manner

Skills and Qualifications:

• Must be 18 years of age or older per the requirement set by the Department of Consumer Protection
• High school diploma
• 3 to 5 years background in retail or business management
• Experience leading and managing diverse customer-facing teams
• Flexibility regarding work schedule
• Availability for evening and weekend shifts, including scheduled opening and closing shifts, is required.
• Cannabis market experience valued but not required
• Strong leadership skills
• Ability to manage effectively and foster self-managing teams
• Ability to give and receive feedback
• Ability to act quickly and effectively to resolve issues
• Excellent problem-solving skills
• Strong interpersonal skills
• Strong organizational skills
• Project management ability
• Strong verbal and written communication skills
• High attention to detail
• Ability to coach employees to enable work improvement and professional development
• Ability to meet and maintain all applicable state-mandated licensing requirements as a condition of employment
• Ability to pass a Federal Background Check with no felony convictions

Working Conditions and Physical Demands:

• May be exposed to extreme temperatures
• Must be able to stand for long periods of time
• Must be able to lift 50 pounds without assistance
• Frequent bending and moving from sitting to standing and reverse
• Competitive pay with opportunities for growth, development, and advancement.
• Comprehensive benefit packages that offer medical, dental, vision, and life insurance.
• Paid time off, including holidays and vacation days.
• 401(k) Retirement Savings Plan with Employer Matching Contributions.
• Generous Employee Discount.
• A collaborative and supportive work environment at a growing company.

Americans With Disabilities Statement:

Must be able to perform all essential functions of this position with reasonable accommodation. If you need accommodation during the application and/or hiring process, please reach out to our HR Department.

EEO Statement:

We are an Equal Opportunity Employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veterans’ status, and will not be discriminated against on the basis of disability or any other applicable legally protected characteristic.