Assistant General Manager

Paris Baguette - 371 7th Ave; New York (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Flexible work schedule

Competitive compensation

Discounted meals during your shift

Free Cake for your Birthday

Medical, Dental and Vision Benefits

Job summary

Paris Baguette is seeking an Assistant General Manager in New York to support the General Manager and HR functions, including hiring, onboarding, and staff development. You will help maintain store standards, oversee operations, and ensure excellent customer service across shifts.

You will manage inventory, coordinate product launches and promotions, and supervise scheduling, with a focus on delivering a welcoming bakery café experience for our community.

Qualifications

• Formal education is minimum; strong customer service and leadership skills required.
• Experience in retail/food service environments preferred.
• Proficient with POS systems (Toast) and basic Excel for inventory.
• Excellent verbal and written communication, with the ability to train and coach staff.
• Ability to lift up to 50 lbs and work in a fast-paced environment.

Responsibilities

• Assist General Manager and HR with staffing, training, and onboarding.
• Develop and implement store operation plans and promotions.
• Oversee inventory counts and order merchandise and ingredients.
• Manage POS operations, catering, and special orders.
• Lead employee scheduling and performance feedback to maintain service standards.

Skills

Customer service

Leadership

Training

Excel

Communication

Education

High School Diploma/GED

Some College

Tools

Toast POS

WebPOS

Job description

Reports to: General Manager

With a projected 1,000 cafes in the United States by 2030,Paris Baguette is one of the fastest-growing neighborhood bakery cafés in theworld. Our vision is to reestablish the neighborhood bakery café as the heartof the community around the world.ParisBaguette’s mission is to bring expertly crafted baked and brewed goods througha warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy,nourish community and is ready to rise to the occasion, we are looking for youto join our growing team!

WHAT WE ARE HUNGRY FOR

As the Assistant General Manager you will support theGeneral Manager and help administer training. As Assistant General Manager youwill support HR functions of the stores by helping with hiring, getting newpackets ready for new hires, etc. Along with helping with the general duties ofkeeping Paris Baguette clean and running, can administer different tasks andduties to crew members.

KNOWLEDGE AND RESPONSIBILITIES

• Support/Gathering information to develop store operationplans
• Help administer new product launching, promotions andseasonal events.
• Order merchandise and ingredients.
• Monthly inventory count through Excel.
• Collect feedback for identifying local community andcustomer needs.
• Learn and understand all company policies and providesuitable advice to employees.
• Support manager to deliver any company wide communication toall employees.
• Utilize WebPOS for measuring store revenue and operatingperformance, e.g. automated programs for work schedule, monthly performancereport, quarterly business report, cash and product management program.

Support Store Operation

• Manage POS and credit card system during operating businesshours.
• Main contact for catering and special orders.
• Daily inventory count.
• Help manage deliveries and inventory.
• Support simple repairs in the store such as equipment andfurniture.
• General substitute for Manager.
• Regularly inspect store to assure standards are maintainedat all times.

Employee Management

• Employee training: ensuring all employees are providingexcellent customer service, being able to coach employees in a positive mannerto improve.
• Job delegation, enforcing duties as assigned.
• Creating employee work schedule for final review by GeneralManager.
• Issuing refunds for customers.
• Initial claim issues, being able to report it to the rightdepartment.
• Monitor, report, and take action on any incidents thatoccur.
• Quality Control, Health Inspection, Inspection Checklist

WHAT YOU NEED TO HAVE

• Minimum High School Diploma/GED or Some College
• At least 2-4 year of food handling experience.
• Detail oriented with excellent organizational skills andverbal and written communication skill
• Able to lift up to 50 lbs.
• Time management, ability to prioritize.
• Proficient on Point of Sale systems, currently Toast.Understand the importance of cash handling and accuracy of transactions.
• Flexible, adaptive, upbeat, open and visible managementstyle, with a successful record of accomplishment of managing senior operationsleaders across a large geographically decentralized portfolio.
• Passion for people! Dynamic and engaged leader who has apassion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with theability to effectively balance priorities and deliver results in a fast-paced,ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide constructive feedbackand recognition to every member of the organization, to ensure we have an openand transparent culture of high performance standards.
• High emotional intelligence with the ability to work with,and manage diverse teams by being highly empathetic, intuitive, self-motivatedand driven.
• Teams Win! Has to be a team player who fosters acollaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of andcommitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

• Flexible work schedule
• Competitive compensation
• Discounted meals during your shift
• Free Cake for your Birthday
• Medical, Dental and Vision Benefits