Assistant General Manager

Glow Brands; New Bern (NC); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

A tanning salon chain is seeking an Assistant Salon Director responsible for maintaining a high-energy environment that supports client-centric service. This role involves managing daily salon operations, leading Tanning Consultants, and ensuring operational excellence. The ideal candidate should have management and sales experience, excellent organizational skills, and be able to foster superior client service. Opportunities for bonuses and advancements are available, alongside a flexible schedule and comprehensive benefits for full-time employees.

Qualifications

• Management and/or Sales experience required.
• Ability to manage effectively in a fast-paced environment.
• Strong leadership skills with an ability to coach and mentor.

Responsibilities

• Monitor daily operations of the salon.
• Lead by example and create a client-centric experience.
• Provide coaching and feedback to Team Members.

Skills

Management experience

Sales experience

Client service techniques

Organizational skills

Leadership skills

Education

College education preferred

Tools

Word

Excel

Outlook

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Benefits/Perks

Pay: UP TO $15.00 PER HR PLUS PERSONAL & MANAGER BONUSES & FREE TANNING!

*Special deals for friends & family members too!

• Clean Environment.
• Employment growth opportunities & On-the-Job Training provided.
• Flexible scheduling & convenient locations close to home
• Competitive bonus plan.
• Options for Medical, Dental, Vision, STD, LTD, Life Insurance, HSA, Critical Care & Accident Insurance, and 401K. (for Full Time Team Members)
• Ability to earn paid time off. (for Full Time Team Members)
• Employee discount on products & services.
• Anniversary gifts for years of service.
• Fun contests and incentives for performance.
• Wellness program- limited reimbursements for approved wellness products & services.
• Wellness focused Facebook group that runs fun wellness challenges, games, and prizes!
• Exclusive discounts at outside retailers.

Company Overview

• Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals.
• We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.
• Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
• Has reliable ability and transportation to go to the bank as needed.
• Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.

Experience

• College education preferred, but not required.
• Management and/or Sales experience required.
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.