Assistant General Manager

kmac; Mount Vernon (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

kmac is seeking an Assistant Manager to join the Taco Bell team in Mount Vernon, Illinois. In this role, you will lead, inspire, and engage both customers and team members to deliver a stellar dining experience.

Your responsibilities include training and coaching staff, fostering a positive work environment, and adhering to brand standards to ensure exceptional customer service.

If you are passionate about food and enhancing team success, this opportunity is for you!

Qualifications

• Ability to inspire and engage customers and team members.
• Experience in training and coaching staff.
• A passion for delivering 5-star customer experiences.

Responsibilities

• Lead and support the team in achieving customer satisfaction.
• Follow brand standards to maintain quality.
• Recognize and develop team talent.

Skills

Leadership

Customer service

Team training

Sales growth

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

Assistant Manager

At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on!

Think About it...

• Do you know how to inspire and engage? Do you make others smile easily?
• When you say thank you do you mean it?
• Are you a foodie? Do you know what it takes to make awesome food?
• Do you love your team like you love your family?
• Do you know what it means to create a 5 star customer experience?
• Do you take your work seriously but not yourself?
• Are you a proud mama or papa when your team achieves success? If no, your career aspiration with Taco Bell has died here.

The success of your day, week, month, and year is ultimately in your hands. Success means following the brand standards, training, coaching and recognizing your team to deliver an amazing customer experience. You achieve results through your team. When they succeed, you succeed. The customer experience should never exceed the Team Member's experience. The experience is your hands.

No Brainers...

• Inspire and engage customers and Team Members alike
• Treat others as you want to be treated
• Train, coach, and recognize great talent
• Grow sales
• Follow brand standards

Last but not least, create a restaurant experience for team members and customers that you are proud of.

This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.