Assistant General Manager

Baskin-Robbins; Bowdoinham (ME); On-site; USD 42,000 - 62,000; Full time

Job summary

Dunkin' Donuts franchisee in Bowdoinham, ME is hiring an Assistant General Manager to support the General Manager and lead a frontline team. You will coach Crew Members and Shift Leaders, ensure fast, friendly service, and uphold brand standards in a high-volume store.

This role emphasizes developing leadership skills, optimizing daily operations, and delivering outstanding customer experiences, while mentoring colleagues and driving performance for growth within the store.

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Strong communication and coaching capabilities.
• Ability to manage shifts, drive-thru performance, and operational execution.

Responsibilities

• Lead Shift Leaders and Crew Members to deliver fast, friendly service.
• Oversee crew deployment, drive-thru performance, and results communication.
• Set goals and monitor performance using standard operating procedures.
• Support the General Manager and drive teamwork to exceed customer expectations.

Skills

Team leadership

Coaching and development

Customer service orientation

Operations execution

Job description

HIRING IMMEDIATELY !

Assistant General Managers (AGM’s) are the primary support system for the General Manager. AGM’s are constantly developing their retail management skills daily, focusing on their supervisory experience, coaching skills, and business acumen. AGM’s primary focus includes:

• Leadership of Shift Leaders and Crew Members by supporting each individuals’
• Crew deployment, drive thru performance, goal setting, communicating results, and red book execution
• Fast, friendly, and energetic service
• Being a Team player who can jump in wherever needed

Goals and Objectives:

To develop your management skills by supporting and being an integral part of a great store Team. Help support the General Manager by leading the Team and nurturing their talents. Exceed our loyal customers expectations.

If you are ready to build your leadership skills, while making an impact on customers, then we want to talk to you about our opportunities! In the Assistant General Manager position, we look for driven individuals who are ready to lead a Team and showcase the best of Dunkin’! Our Assistant General Managers are our next General Managers. We value growth from within…if that is what you are looking for then this is the career for you!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.