Assistant General Manager

R365hire; Marion (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

Barrel House in Marion, IA is seeking an AGM to train, direct, and assist Front Of House staff under the general manager’s supervision. The role includes cross-training, ensuring service standards, managing FOH inventory and liquor orders, and supervising bartending staff.

The AGM will lead by example, promote positive morale, and ensure health and safety standards are met while delivering quality guest service.

Qualifications

• Previous managerial or supervisory experience in a high-volume restaurant.
• Efficient operation of a POS system, including KDS.
• Ability to stand for long periods and lift up to 50 pounds.
• Must be authorized to work in the United States and be at least 18 years old.

Responsibilities

• Communicates with the general manager regarding shift issues.
• Leads FOH team to promote positive morale and service standards.
• Oversees service steps and bar standards.
• Responsible for FOH inventory and liquor orders review.
• Trains and implements roll-out specials to FOH staff.
• Executes the Expo role and delivers orders to guests.
• Ensures menu items are prepared to standard.
• Maintains health and safety standards.

Skills

Restaurant management experience

POS system operation

Team supervision

Guest service

Physical stamina

Tools

POS System

KDS (Kitchen Display System)

Job description

Job Summary:

The AGM is responsible for training, directing, and assisting primarily Front Of House staff and for the overall operation of the restaurant under direct supervision of the general manager. All Managers should be willing to be cross-trained for a variety of positions and roles throughout the restaurant.

Company Overview:

At Barrel House, the foundation of any position is our We CARE Culture. The Barrel House Team displays Commitment, Attentiveness, Respect, and Excellence in every decision they make; for both customers and fellow team members.

Core Responsibilities:

• Communicates with the general manager regarding all issues that happen on a shift.
• Responsible for quality leadership in the restaurant promoting positive employee morale. Leads by example.
• Ensures steps of service and service standards are being met.
• Ensures bar standards are being met.
• Responsible for taking FOH inventory and forwarding to the GM for review.
• Responsible for completing a liquor order and forwarding to the GM for review.
• Responsible for training and implementing roll-out specials to all FOH team members.
• Responsible for the Expedite role (Expo).
• Runs orders to the guest's table.
• Manages FOH staff and ensures checklist duties are complete.
• Supervises and coordinates activities of bartending staff engaged in cocktail preparation.
• Backs up all FOH personnel as needed.
• Responsible for delegating responsibilities to team members.
• Ensures menu items are prepared properly.
• Delivers quality guest service and monitors the level of service throughout the restaurant.
• Adheres to company standards, including personal hygiene and appearance.
• Adheres to health and safety standards when handling food.

Qualifications:

• Previous managerial or supervisory experience in a high-volume restaurant.
• Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS).
• Be able to work in a standing position for extended periods of time.
• Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
• Must be able to reliably commute to on-site location.
• Must be authorized to work in the United States.
• Must be over the age of 18 years old.