Assistant General Manager

Mister Car Wash, Inc.; Lockport (IL); On-site; USD 40,000 - 58,000; Full time

Job summary

Mister Car Wash in Lockport, IL is hiring for an Assistant General Manager in Training (AGM IT). This accelerated program prepares you for the AGM role, focusing on leadership growth and managing fast-paced customer service operations.

You will work with a Certified Trainer to master daily operations, read performance data, and strengthen team development, staffing, and maintenance skills. This is a path to lead your own location as a GM in the future.

Qualifications

• Proven leadership experience — 1+ year leading a team or supervising shifts in a customer-facing environment.
• Understanding of high-volume retail/service operations and delivering consistent, high-quality customer experiences.
• Ability to coach, give feedback, and develop team members toward new responsibilities.

Responsibilities

• Learn the fundamentals of daily operations and site routines.
• Understand performance data and drive results.
• Strengthen team development, coaching, and performance management.
• Support staffing, recruitment, and employee relations.
• Learn basic functional and mechanical skills for facility maintenance.
• Accelerate into the Assistant General Manager role as a launchpad to leading a location.

Skills

Leadership experience

High-volume ops

Customer service

Coaching

Job description

Grow Your Leadership Career with Mister Car Wash!

Mister Car Wash is leading the way in one of the fastest-growing service industries. As the largest and most dynamic car wash brand in the country, we're redefining what great car care looks like. With innovative technology, an outstanding customer experience, and a people-first culture, we're creating real opportunities for growth - both for our teams and our business.

Now is your chance to grow with us.

We are hiring for an Assistant General Manager in Training (AGM IT) -- this accelerated development program is designed to prepare you for the Assistant General Manager position. This is an ideal opportunity for someone who is passionate about developing their leadership skills, thrives in a fast-paced customer service environment, and wants to grow with a company that's expanding nationwide.

In this role, you'll work closely with an experienced Certified Trainer to:

• Learn the fundamentals of daily operations, from opening and closing routines to quality, safety, and maintaining a smooth site flow.
• Understand performance data and make decisions that drive results.
• Strengthen team development, coaching, and performance management skills.
• Support staffing, recruitment, and employee relations.
• Learn basic functional and mechanical skills that will help you maintain your facility and meet customer's quality expectations.
• This accelerated development program equips you to step into the Assistant General Manager role - your launchpad toward ultimately leading your own location as a General Manager.

Why Join Mister?

• Join a winning team built on our core values: We Care, We Work Hard, and We Have Fun. You'll feel it in every wave, every wash, every interaction.
• Accelerate your career through Mister's industry-leading Operations Leadership Program—designed to build the hands-on experience, business knowledge, and mentorship you need to step confidently into your next role and prepare for long-term growth.
• Enjoy competitive pay, great benefits, and recognition for your hard work and results.
• Make a real impact every day - lifting others up, supporting your team, and creating moments that make people's day brighter.

You are a great fit for the Assistant General Manager in Training position if you:

• Bring proven leadership experience - at least 1 year leading a team, supervising shifts, or managing people in a customer-facing environment.
• Understand high-volume retail or service operations, including how to deliver consistent, high-quality customer experiences.
• Take initiative and lead by example, modeling our values while driving performance, motivation, and accountability on your team.
• Excel at coaching and developing others, giving clear feedback, building confidence, and helping team members grow into new responsibilities.
• Stay organized and focused, even in fast-moving environments with competing priorities and constant activity.
• Enjoy working with people, bring positivity to every interaction, and feel energized working outdoors in a fast-paced setting through all weather conditions.
• Adapt quickly, stay curious, and are excited to grow into a leadership role in a rapidly expanding, people first company.

Where your potential meets our momentum, it's your time to shine!

Employment is contingent upon successful completion of a pre-hire background and Motor Vehicle Records (if applicable) check.