Assistant General Manager

Cooper's Hawk Winery and Restaurants; Livonia (MI); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Dining discount

Wine discount

Retail discount

Monthly wine tasting for two

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Wellness program

Paid parental leave

Paid time off

Employee discounts

Job summary

Cooper’s Hawk Winery and Restaurants in Livonia, MI is seeking an Assistant General Manager to lead a high-volume, full-service restaurant with a scratch kitchen, tasting room, and Wine Club program.

You will partner with the General Manager to drive exceptional guest service, develop Managers and hourly team members, and deliver uncompromising hospitality while growing the Wine Club community.

Qualifications

• 3-4 years of supervisory experience in a full-service restaurant.
• Must be 21 years or older.
• Proven ability to coach and develop leaders through feedback and performance management.
• Excellent communication and relationship-building skills with a passion for hospitality.

Responsibilities

• Oversee overall restaurant operations including Service and Tasting Room.
• Participate in hourly Team Member hiring and onboarding; ensure Team Members have tools to succeed.
• Foster a growth mindset by creating opportunities for learning and career progression.
• Develop and support Restaurant and Kitchen Managers through coaching and mentorship.
• Communicate with clarity, actively listen, and build strong relationships across the team.
• Lead all Management and Hourly Team Members as a role model of Cooper's Hawk Values.

Skills

Leadership

Team development

Communication

English proficiency

Tools

POS systems

Scheduling software

Inventory systems

Microsoft Office

Job description

Compensation range for this role is $70,000-$85,000/year + 10% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.

As an Assistant General Manager at Cooper’s Hawk, you’ll help lead a high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room, and a thriving Wine Club program. You’ll ensure exceptional shift execution—from the food we serve to the uncompromising hospitality we deliver. You’ll provide leadership and development for both Management and Hourly Team Members, while partnering closely with the General Manager to achieve restaurant goals and grow our vibrant Wine Club Community.

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
• 401(k) with Company Match
• Supplemental Health Coverage (Voluntary Accident, Hospital Indemnity and Critical Illness)
• Health & Flexible Savings Accounts- Health and Dependent Care
• Long-Term Disability; Voluntary Short-Term Disability
• Basic Life and AD&D Insurance (with option to purchase additional coverage)
• Paid Parental Leave
• Paid Time Off
• Access to Team Member Relief Program
• Employee Assistance Program, providing mental health, legal and financial counseling
• “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Team Member Rewards, Tenure Recognition and Referral Bonuses
• Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers
• Annual Destination Conference for General Managers and Executive Kitchen Managers
• Career Development Opportunities

How You Will Succeed

People Developer

• Oversee overall restaurant operations and departments to include Service and Tasting Room
• Participate in hourly Team Member hiring and onboarding; ensure Team Members have the tools, support and training needed to succeed
• Foster a growth mindset by creating opportunities for learning, development, and career progression
• Oversee training for Managers in Development, Lead Restaurant Trainers, and new Team Members
• Develop and support Restaurant and Kitchen Managers through coaching and mentorship
• Communicate with clarity, actively listen, and build strong relationships across the team
• Lead with self-awareness by modeling accountability, professionalism, and continuous improvement
• Lead all Management and Hourly Team Members as a role model of Cooper's Hawk Values and behaviors

Master Operator

• Maintain a safe, secure, and healthy work environment for all Team Members
• Demonstrate sound business acumen by maximizing financial and operational results through effective planning and execution and data-driven decision making
• Drive disciplined execution through planning, prioritization, and follow-through regarding culinary and service standards while ensuring policies and operating systems are followed
• Assist with weekly inventory procedures and financial reporting
• Demonstrate a disciplined use of tools like POS systems, scheduling software, inventory systems, and Microsoft Office to stay organized
• Conduct weekly inventory audits and support financial reporting
• Review and approve front-of-house schedules in a timely manner

Community Cultivator

• Foster collaboration across restaurant teams and lead with open, respectful communication
• Partner with the General Manager and management team to drive operational success
• Attend and contribute to Community and leadership meetings
• Represent Cooper’s Hawk values and create a respectful, positive, and professional work environment
• Deliver Uncompromising Hospitality by creating memorable Team Member and Guest experiences every shift
• Champion the Wine Club by inspiring enthusiasm and ensuring Members feel valued
• Lead change with confidence, helping the team adapt while maintaining focus and performanceModel professionalism and passion for culinary excellence while celebrating team successes

What You Will Bring

• 3-4 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred
• A minimum age requirement of 21 years
• Proven ability to coach and develop leaders through feedback and performance management.
• Adaptability and the ability to lead teams through change.
• Excellent communication and relationship building skills with a passion for delivering Uncompromising Hospitality and developing high-performing teams
• Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth) with a strong business acumen and financial decision-making skills
• Ability to read, understand and communicate in English
• Proficient in Microsoft Office Suite
• Preferred certifications include ServSafe and state/local licensing requirements
• Maintains a professional image by adhering to guidelines listed in the Team Member Handbook
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays
• Must be able to lift and carry up to 40 lbs.
• Must be able to stand for at least 10 hours per shift
• Must have the ability to work 50-60 hours per week

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.