Assistant General Manager

Nacho Daddy - Downtown; Las Vegas (NV); On-site; USD 70,000 - 100,000; Full time

Job summary

Nacho Daddy - Downtown in Las Vegas is seeking an Assistant General Manager to oversee all areas of the restaurant and step in for the General Manager when needed. You will manage staff, control costs, and coordinate with marketing and operations to deliver exceptional guest experiences.

The role requires hands-on leadership, strong knowledge of POS systems and Microsoft Office, and the ability to work long hours including nights and weekends.

Qualifications

• Must hold Health Card, TAM Card, Sheriffs Card, and ServSafe.
• Must be able to attain keyholder status.
• Minimum 2 years’ restaurant management experience preferred.
• Proficient with Microsoft Office and POS systems.
• Ability to stand and walk 10–12 hours in a fast-paced environment, including nights, weekends, and holidays.
• Must pass menu test with 90% proficiency or higher.

Responsibilities

• Oversee all areas of the restaurant and make executive decisions when General Manager is not present.
• Analyze bar costs and adjust pricing as needed.
• Prepare and analyze inventories and orders.
• Interview and onboard FOH staff and maintain schedules.
• Train and coach staff to meet service standards and core values.
• Ensure compliance with safety, sanitation, and regulatory requirements.

Skills

Microsoft Office

POS systems

Staff management

Menu knowledge

Job description

Job 164399 - Assistant General Manager
Las Vegas, NV

Oversee all areas of the restaurant and make executive decisions when General Manager is not present

Job Functions

• Completing and analyzing liquor and beer inventories
• Knowledge of all menu items and ingredients
• Ability to make all bar drinks
• Ability to properly discipline FOH tribe members
• Creating and adjusting server and bartender schedules
• Approving and denying swaps and request offs in HotSchedules
• Updating and completing weekly smallware orders and inventories
• Ability to interview potential new FOH tribe members
• Updating and completing weekly bar orders
• Analyzing bar cost and adjusting pricing as needed
• Interacting and maintaining good relationships/communication with all liquor reps and commissary
• Overseeing and managing all areas of the restaurant
• Analyzing daily operations to provide suggestions on how to improve daily functionality
• Ensuring financials such as invoices, payroll, and reporting are completed accurately
• Knowledge of P&L statement
• Completing monthly inventories and estimating food and beverage costs
• Estimating product needs and placing orders with distributors
• Providing and implementing ideas on how to increase sales
• Providing strong presence in local community involvement by restaurant and personnel
• Ability to help Assistant Manager 1 resolve issues
• Making executive decisions when General Manager is not available
• Knowledge of purveyors and their contact information (food & beverage, maintenance, etc.)
• Managing all parties and working alongside Marketing as needed
• Ability to full execute all Assistant Manager 1 tasks:
  • Ability to open and close all restaurants
  • Understanding and utilizing the BLAST system
  • Controlling FOH labor by cutting employees at appropriate times
  • Running and analyzing labor reports
  • Running and analyzing daily sales reports
  • Running and analyzing employee performance reports
  • Ability to give refunds
  • Ability to properly use all discount buttons
  • Running and analyzing discount reports
  • Running credit card batch
  • Balancing banks and cash out reports
  • Taking deposits to bank and getting change
  • Ability to train tribe members on how to follow back up credit card authorization policy
  • Maintaining and adjusting hostess & server assistant scheduling
  • Understanding Nevada time regulations to avoid overtime and schedule properly
  • Updating and completing weekly retail orders and inventory
  • Ability to recite and exemplify core values and brand pillars
  • Ensuring delivery of amazing experiences
    • Scorpion shot bell
    • Ambiance (lighting, temperature/understanding of heating and cooling, music level, etc.)
    • Position numbers in delivery of food
  • Analyzing guest feedback and providing direction to continuously improve guest experience including table touching
  • Coaching service staff to respond to guests’ needs and anticipate unstated needs
  • Listening to and resolve guests’ complaints including the social reviews on Yelp, Facebook, Google, Trip Advisor, etc.
  • Coordinating and coaching communication between guests and staff
  • Coaching and managing service team to ensure all service standards are met, including pre-shift meetings twice a day
  • Responding to compliments and complaints
  • Ability to update all certifications in HotSchedules
  • Completing daily sanitation and temperature logs
  • Ability to efficiently expedite kitchen orders
  • Ability to reset all computers and systems in case of system failure
  • Adding, deleting, and modifying Digital Red Book task lists
  • Ability to complete the new hire process and set employees up for orientation
  • Completing training packets with all new employees
  • Completing daily checks to ensure all city codes are met
  • Keeping and maintaining records for Everclean, Orkin, & SNHD
  • Ensuring cleanliness of restaurant, bar, restrooms, side stations, and kitchen
  • Creating and executing action plan for any sanitation fall backs
  • Maintaining server cleaning and sidework
  • Ability to fully manage control play, T.V., and video system
  • Maintaining and responding to e-mail, slack, working marketing/operations calendar
  • Ensuring invoices are ready to give to the commissary driver

Requirements

• Must have current Health Card, TAM Card, Sheriffs Card, and ServSafe
• Must be able to attain keyholder status
• Minimum 2 years’ experience in restaurant management preferred
• Must have knowledge of Microsoft Office and POS systems
• Must be able to stand and walk for 10-12 hours in a fast-paced, crowded, and noisy environment including nights, weekends, and holidays
• Must complete the menu test with 90% proficiency or higher