Assistant General Manager

HMSHost; Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Meal benefits

Transportation benefits

401(k) with company match

Life insurance

Tuition reimbursement

Employee assistance program

Training & career growth

Referral bonus

Job summary

HMSHost is seeking an Assistant General Manager in Las Vegas to support branch management in running complex QSR or Casual Dine operations. The AGM ensures the restaurant is clean, staffed, and operates to high standards, using company policies to guide decisions.

The role involves opening/closing procedures, supervising associates, hiring decisions, monitoring financial and operational data, and maintaining safety and guest service quality.

Responsibilities

• Opens, runs, and closes the unit according to company procedures.
• Supervises day-to-day activities of restaurant staff and points-of-sale.
• Participates in hiring decisions and promotes HMSHost as an employer of choice.
• Analyzes financial and operational data to help meet unit goals.
• Manages staffing, scheduling, and shift coverage.
• Protects compliance with diversity and inclusion policies.
• Resolves customer and staff questions, escalating complex issues as needed.
• Ensures AB policies and procedures are followed by staff.
• Assigns tasks, creates schedules, and oversees shifts.
• Ensures staff take mandated breaks and meal periods.
• Maintains clean, stocked, and visually appealing display areas.
• Ensures equipment is in good working order and safe to use.
• Handles cash and follows cash handling policies and security rules.
• Monitors wellness and safety procedures and reports concerns to the GM.

Job description

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• *Company paid life insurance
• *Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Assistant General Manager

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Purpose:

The purpose of the Assistant General Manager (AGM) position is to assist Branch management in tactically executing complex QSR or Casual Dine or similar restaurant management operations. The AGM ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The AGM uses prescribed policies and procedures to make management decisions.

Essential Functions:

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community
• Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
• Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
• Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders
• Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
• Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices

Ensures that the company has most current contact information for all associates working in the restaurant.

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

Source: HMSHost