Assistant General Manager

Buc-ee's, Ltd.; Kentucky; On-site; USD 55,000 - 75,000; Full time

Job summary

Buc-ee's, Ltd. in Smiths Grove, KY is seeking an Assistant General Manager to lead a busy retail team and uphold Buc-ee's standards, delivering a clean, friendly, in-stock experience for every customer.

You will assist the Store General Manager, manage staff schedules, training, and performance, and ensure safety rules are followed. This position requires flexibility for early mornings, long shifts, weekends and holidays in a fast-paced environment.

Qualifications

• Degree from college or university; or 1-2 years related experience.
• Retail or management experience preferred.
• Ability to work in a fast-paced, high-pressure environment.
• Prolonged walking and standing for 8-12 hours.
• Willingness to work a rotating day/night schedule, including weekends and holidays.
• Commitment to safety rules and customer service excellence.

Responsibilities

• Perform duties of Store General Manager in their absence.
• Manage store personnel, including recruiting, training, evaluating, and supervising.
• Communicate professionally with the Store General Manager and employees.
• Ensure product quality, inventory and customer service standards.
• Identify and resolve customer and employee issues promptly and professionally.

Skills

Leadership

Customer service

Communication

Education

Bachelor's degree or equivalent

Job description

Assistant General Manager-2# Buc-ee's## Assistant General Manager-2Apply: KY - Smiths Grove: Full time: Posted Yesterday: R6119# **Overview**The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold Buc-ee’s standards in the absence of the Store General Manager. The Assistant General Manager should have ability to manage store personnel, ensure product quality, and promote customer service. Assistant General Managers typically work a minimum 48 hour work week consisting primarily of early mornings and afternoons, including most weekends and holidays. The essential job functions include, but are not limited to:* Perform duties and responsibilities of the Store General Manager in their absence or upon their discretion* Illustrate competent knowledge of various Point of Sale and transaction devices* Reconcile multiple shift reports* Resolve customer and employee issues quickly and in a friendly and professional manner* Assign and inspect elements listed on shift duty list* Communicate professionally with the Store General Manager and employees* Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters* Assist the General Manager in recruiting, training, evaluating and managing employees* Assure safety rules and regulations are implemented and followed* Accurate and rapid use of small keyboards on Point Of Sale and transactional devices* Ability to identify and resolve immediate customer and store needs without constant supervision* Effectively and efficiently complete tasks* Interact professionally with other team members* Perform other duties as required and/or assigned* Employee must be able to perform essential functions of the job with or without reasonable accommodation The position requirements include, but are not limited to:* Degree from college or university; or 1-2 years or more related experience and/or training; or equivalent combination of education and experience in job related field* Retail or management experience preferred* Ability to work in a fast paced, high pressure environment* Prolonged walking and/or standing for 8-12 continuous hours* Ability to work on the store’s busiest days including most weekends and holidays* Ability to work a rotating schedule that alternates between day and night* Maintain regular and prompt attendance*Joining our team puts you on a path where opportunity for advancement is available.**Buc-ee's, Ltd. is an Equal Opportunity Employer*