Assistant General manager

Buc-ee's, Ltd.; Brunswick (GA); On-site; USD 55,000 - 70,000; Full time

Job summary

Buc-ee's, Ltd. in Brunswick, GA is seeking an Assistant General Manager to lead store operations with a focus on cleanliness, customer service, and in-stock conditions.

The role supports the Store General Manager, supervises staff, ensures product quality, and delivers exceptional service in a fast-paced environment, including early mornings, weekends, and holidays.

Qualifications

• Degree from college or university, or 1–2 years of related experience
• Retail or management experience preferred
• Ability to work in a fast-paced, high-pressure environment
• Prolonged standing 8–12 hours and rotating day/night shifts

Responsibilities

• Perform duties of the Store General Manager in their absence
• Operate POS and transaction devices
• Reconcile multiple shift reports
• Resolve customer and employee issues quickly and professionally
• Assign and inspect elements listed on shift duty list
• Recruit, train, evaluate and manage employees
• Ensure safety rules and regulations are followed
• Communicate professionally with the Store General Manager and employees

Skills

Leadership

Customer service

People management

Retail operations

Communication

Education

College degree or related experience

Tools

POS systems

Job description

Overview

The Assistant General Manager provides and promotes a Clean, Friendly, and In-Stock experience for every customer. Assistant General Manager provides passion about leading a store team to uphold Buc-ee’s standards in the absence of the Store General Manager. The Assistant General Manager should have ability to manage store personnel, ensure product quality, and promote customer service. Assistant General Managers typically work a minimum 48 hour work week consisting primarily of early mornings and afternoons, including most weekends and holidays.

The essential job functions include, but are not limited to:

• Perform duties and responsibilities of the Store General Manager in their absence or upon their discretion
• Illustrate competent knowledge of various Point of Sale and transaction devices
• Reconcile multiple shift reports
• Resolve customer and employee issues quickly and in a friendly and professional manner
• Assign and inspect elements listed on shift duty list
• Communicate professionally with the Store General Manager and employees
• Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters
• Assist the General Manager in recruiting, training, evaluating and managing employees
• Assure safety rules and regulations are implemented and followed
• Accurate and rapid use of small keyboards on Point Of Sale and transactional devices
• Ability to identify and resolve immediate customer and store needs without constant supervision
• Effectively and efficiently complete tasks
• Interact professionally with other team members
• Perform other duties as required and/or assigned
• Employee must be able to perform essential functions of the job with or without reasonable accommodation

The position requirements include, but are not limited to:

• Degree from college or university; or 1-2 years or more related experience and/or training; or equivalent combination of education and experience in job related field
• Retail or management experience preferred
• Ability to work in a fast paced, high pressure environment
• Prolonged walking and/or standing for 8-12 continuous hours
• Ability to work on the store’s busiest days including most weekends and holidays
• Ability to work a rotating schedule that alternates between day and night
• Maintain regular and prompt attendance

Joining our team puts you on a path where opportunity for advancement is available.

Buc-ee’s, Ltd. is an Equal Opportunity Employer