Assistant General Manager

Kansas City Residence Inn by Marriott at the Legends; Kansas City (KS); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Employee hotel discounts

Daily Pay option

Comprehensive benefits including MEd/…

Paid Vacation

Job summary

Kansas City Residence Inn by Marriott at the Legends is seeking an Assistant General Manager to partner with the General Manager in leading daily hotel operations in Kansas City, KS. You will drive guest satisfaction, financial performance, and team engagement across all departments, while upholding brand standards and safety guidelines.

The role requires staffing, coaching, training, and hands‑on leadership to deliver exceptional service, with opportunities for growth and a competitive benefits

Qualifications

• 1+ year of hotel leadership experience preferred, in Select Service or Extended Stay environment.
• Marriott brand experience strongly preferred.
• Knowledge of hotel operations, scheduling, inventory management, labor management.

Responsibilities

• Assist in leading daily hotel operations to maintain exceptional guest satisfaction.
• Supervise, coach, and develop associates for service and efficiency.
• Recruit, onboard, train, and retain team members.
• Conduct brand-specific training and safety procedures.
• Assist with scheduling, staffing, and payroll oversight.
• Support performance management through coaching and evaluations.
• Ensure compliance with policies and safety standards.
• Resolve guest concerns quickly to create memorable experiences.
• Maintain accurate operational and financial records.
• Support cash management, billing, and daily operations.
• Contribute to local sales initiatives and occupancy growth.
• Foster teamwork and a positive service-focused culture.
• Serve as Manager on Duty during the GM's absence.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Guest service

Driver's license

Education

Hospitality degree or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Kansas City, KS, US 2 Attachments

Salary Range: $60,000.00 To $65,000.00 Annually

Kansas City Residence Inn by Marriott at the Legends

Salary: $60,000-$65,000 annually (Based on Experience)
Bonus Potential Available

Ready to take the next step in your hospitality leadership career?

Are you a hands-on leader who thrives in a fast-paced environment? Do you enjoy developing high-performing teams, delivering exceptional guest experiences, and driving operational excellence? If so, Tharaldson Hospitality Management wants you!

At Tharaldson, our people are the heart of everything we do. We offer a supportive, professional environment where leaders are empowered to grow their careers. With 90 hotels nationwide and continued expansion planned over the next several years, there's no better time to join our team.

What We Offer

• Employee hotel discounts
• Daily Pay option
• Comprehensive benefits including Medical, Dental, Vision, 401(k), and Profit Sharing
• Paid Vacation

Position Summary

The Assistant General Manager partners with the General Manager to oversee the daily operations of the hotel while ensuring exceptional guest service, financial performance, and team engagement. This leader helps create an outstanding guest experience by supporting all hotel departments, developing associates, maintaining brand standards, and driving operational success.

• Assist in leading the daily operations of the hotel while maintaining exceptional guest satisfaction.
• Supervise, coach, and develop associates to ensure outstanding service and operational excellence.
• Recruit, interview, onboard, train, and retain talented team members.
• Conduct brand-specific, operational, and safety training.
• Assist with scheduling, staffing, labor management, and payroll oversight.
• Support performance management through coaching, evaluations, recognition, and corrective action when necessary.
• Ensure compliance with company policies, brand standards, safety procedures, and operating guidelines.
• Resolve guest concerns quickly and professionally to create memorable guest experiences.
• Maintain accurate operational, financial, and administrative records.
• Assist with cash management, billing, reporting, and daily hotel operations.
• Support local sales initiatives and marketing efforts to maximize occupancy and revenue.
• Foster teamwork and maintain a positive, service-focused culture.
• Serve as Manager on Duty and perform the responsibilities of the General Manager during their absence.
• Support all hotel departments as business needs require.
• Perform all other duties as assigned.

What We're Looking For

• One (1) year or more of hotel leadership experience preferred, ideally in a Select Service or Extended Stay environment.
• Previous Assistant General Manager, Operations Manager, or Front Office Manager experience preferred.
• Marriott brand experience strongly preferred.
• Knowledge of hotel operations, scheduling, inventory management, ordering, and labor management.
• Strong leadership, communication, problem-solving, and organizational skills.
• Passion for delivering exceptional guest service and developing successful teams.
• Valid driver's license.
• Flexible schedule, including evenings, weekends, and holidays as business demands.
• Associate degree in Hospitality Management, Business, or a related field preferred, or an equivalent combination of education and experience.

Why Join Tharaldson?

At Tharaldson Hospitality Management, we believe great leaders create great guest experiences. If you're ready to advance your hospitality career with a growing company that values teamwork, promotes from within, and invests in its people, we'd love to meet you!

Equal Opportunity Employer: Tharaldson Hospitality Management is an Equal Opportunity Employer and considers all qualified applicants without regard to any protected status under federal, state, or local law.

Reasonable Accommodations: Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process. Please contact Human Resources if you need an accommodation.