Assistant General Manager

Taco Bell

Jacksonville (FL)

On-site

USD 48,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Bonus potential

2 weeks' vacation and additional Paid Time Off

Free bachelor's degree and scholarships

Free meals

Career advancement

Medical benefits from day 1

Health and wellness programs

401k retirement plan with 6% match

Discounts on mortgages, vehicles, and gym memberships

Job summary

A popular fast-food chain in Jacksonville is seeking an Assistant General Manager to lead restaurant operations. In this role, you will drive customer satisfaction, manage team performance, and handle financial aspects of the business. Ideal candidates have over 3 years of management experience and strong leadership skills. This position offers competitive pay, bonuses, and various benefits, including free meals and a 401k retirement plan.

Qualifications

3+ years of restaurant/retail management experience.
Strong communication skills for conducting appraisals and motivating employees.
Adhere to health and safety standards.

Responsibilities

Oversee operations in the GM's absence, ensuring high standards for customer satisfaction.
Assist with recruiting, hiring, and training team members.
Manage P&L and review financial reports for optimal performance.

Skills

Restaurant management

Team leadership

Customer service

Communication skills

Job description

Assistant General Manager

As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or elevate to the GM when necessary.
Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the GM in facility maintenance and ensure health and safety standards are consistently followed.

Is this you?

3+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration, and motivation.
Identify and recruit exceptional talent, supporting the GM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard: