Assistant General Manager

The Inn at Stonecliffe; Fayetteville (AR); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance options

401k Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Job summary

Schulte Hospitality Group is seeking a dynamic Assistant General Manager to join our team in Fayetteville, AR. The role focuses on delivering exceptional guest service, managing budgets, and leading a dedicated team under the General Manager's direction.

We offer a comprehensive benefits package and opportunities for career growth within a growing hospitality company, including daily pay options, health and wellness benefits, 401k match, PTO, and more.

Qualifications

• Minimum of two years' experience as an Assistant General Manager.
• Bachelor's Degree in Hospitality Management or Business preferred.
• Excellent communication and leadership abilities.
• Financial acumen and proficiency with MS Office.

Responsibilities

• Manage budgets and financial plans and control expenditures.
• Oversee hotel operations under the direction of the General Manager.
• Ensure guest satisfaction and drive brand metrics.
• Ensure compliance with brand standards and licensing laws.
• Recruit, train, and supervise staff; plan work schedules.
• Address customer complaints and ensure events run smoothly.
• Coordinate with contractors and maintain property and safety.

Skills

Communication

Team leadership

Attention to detail

Financial savvy

Microsoft Office

Education

Bachelor's in Hospitality/Business

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Assistant General Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you joinSHGthat is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHGprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Managing budgets and financial plans and controlling expenditure
• Oversees hotel operations under the direction of the General Manager
• Ensures overall guest satisfaction to drive brand metrics
• Ensures compliance with brand standards
• Maintaining statistical and financial records
• Setting and achieving sales and profit targets
• Recruiting, training, and monitoring staff
• Planning work schedules for individuals and teams
• Meeting and greeting customers
• Dealing with customer complaints and comments
• Addressing problems and troubleshooting
• Ensuring events and conferences run smoothly
• Supervising maintenance, supplies, renovations, and furnishings
• Dealing with contractors and suppliers
• Ensuring security is effective
• Carrying out inspections of property and services
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations
• Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

• Minimum of two (2) years' experience as an Assistant General Manager
• Bachelor's Degree in Hospitality Management or Business preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to communicate effectively verbally and in writing
• Demonstrated ability to lead a team
• Excellent attention to detail
• Financial savvy
• Proficient in Microsoft Office

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

Position Type

Full-time

Compensation Range

$85,000-$90,000