Assistant General Manager

Sun Tan City; Dubuque (IA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

PTO

Flexible Scheduling

401(k) Match

Employee Discounts

Professional Development

Casual Dress Code

Free Company Apparel

Free Tanning

Free Spray Tanning

Wellness Spa Services

Retailer Discounts

Job summary

Sun Tan City is seeking motivated leaders to join our management team. This role focuses on maintaining a high-energy, client-centric environment while driving store performance and superior service. You will supervise tanning consultants and lead by example in all operations to reach productivity goals.

We offer growth opportunities, comprehensive benefits, and a culture that rewards performance and leadership in a fast-paced retail environment.

Qualifications

• Retail management experience preferred.
• Strong customer service skills.
• Ability to lead and mentor team.
• Ability to work nights and weekends as required.

Responsibilities

• Monitor and manage daily salon operations.
• Lead by example to deliver client-centric service and meet sales expectations.
• Maintain a professional and clean salon environment.
• Set goals for team members and provide coaching and feedback.
• Generate sales reports and assist with salon director functions.
• Manage staffing levels to ensure productivity and control labor costs.
• Support Salon Director with revenue and expense controls.
• Provide management coverage on nights, Saturdays and Sundays.
• Ensure reliable transportation to bank as needed.
• Work five days per week, with a 40–45 hour schedule.

Skills

Retail management experience

Customer service skills

Team leadership

Leadership

Education

College education preferred

Tools

Word

Excel

Outlook

Job description

Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should send an email to [e-mail] NOTE: This email is for accommodation requests ONLY. Any other inquires will not receive a response.

Earn up to $20.00/hr!*

Base Pay - $15.00/hr or more + performance and store bonuses =average $20.00/hr *

• While $20.00 an hour is not guaranteed, it reflects the average earnings of management who meet all performance and training criteria. We reward strong performance, reliability, and leadership with ongoing and monthly bonus opportunities!

We're looking for motivated leaders to join our management team at Sun Tan City. If you have retail management experience, strong customer service skills, and a passion for team leadership, this is your opportunity to grow your career.

Top Benefits And Perks

• Health Insurance options (Medical, Dental, Vision)
• Paid Time Off (PTO)
• Flexible Scheduling
• 401(k) with Company Match
• Employee Discounts on Products and Services
• Professional Development & Training
• Casual Dress Code & Free Company Apparel
• Free Tanning
• Free Spray Tanning
• Free Wellness Spa Services
• Exclusive Discounts at Outside Retailers

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Our salons are filled with enthusiastic, fun employees who are passionate about our brands. You'll love working in a positive environment where coworkers become friends. You'll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members' daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
• Has reliable ability and transportation to go to the bank as needed.
• Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.

Experience

• College education preferred, but not required.
• Management and/or Sales experience preferred, but not required.
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
• Ability to work independently and alone during shifts as business needs require.