Assistant General Manager

Retro Fitness; Deer Park (NY); Hybrid; USD 28,000 - 44,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Free gym membership

Job summary

Retro Fitness in Deer Park is seeking an Assistant General Manager to lead a high-performing team, deliver exceptional member service, and drive revenue growth. The role offers a clear path to future General Manager responsibilities within 12 to 18 months based on performance.

You will partner with the Club Manager, coach staff on standards, onboard new hires, and ensure RETRO procedures are followed while maintaining a sales-driven, member-centered culture.

Qualifications

• One or more years of keyholder shift leader or team lead experience in fitness hospitality or retail.
• Comfortable working in a sales-driven environment.
• Confident communicator and positive motivator.
• Organized, accountable and calm under pressure.
• CPR or AED certification or willingness to obtain within 30 days.

Responsibilities

• Support the Club Manager in all day-to-day operations across Sales Fitness and Front Desk
• Lead by example and coach staff on service standards cleanliness and sales processes
• Own daily sales responsibilities by coaching the front desk team promoting training packages and contributing directly to membership growth
• Help onboard and train new team members and ensure staff follow all Retro Fitness procedures
• Solve member concerns quickly and professionally
• Jump in to help wherever needed to keep the club running smoothly
• Must be available to work flexible hours including early mornings evenings and weekends

Skills

Keyholder experience

Sales-driven

Communicator

Tools

Club management systems

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

At Retro Fitness we are not just running clubs we are building communities. As an Assistant General Manager you will play a key role in leading and developing a high-performing team delivering exceptional member service and driving key revenue results. This is a pipeline role for future General Manager ideal candidates will be ready to step into a General Manager role within 12 to 18 months based on performance.

What You Will Do

• Support the Club Manager in all day-to-day operations across Sales Fitness and Front Desk
• Lead by example and coach staff on service standards cleanliness and sales processes
• Own daily sales responsibilities by coaching the front desk team promoting training packages and contributing directly to membership growth
• Help onboard and train new team members and ensure staff follow all Retro Fitness procedures
• Solve member concerns quickly and professionally
• Jump in to help wherever needed to keep the club running smoothly
• Must be available to work flexible hours including early mornings evenings and weekends

What We Are Looking For

• One or more years of keyholder shift leader or team lead experience in fitness hospitality or retail
• Comfortable working in a sales-driven environment
• Confident communicator and positive motivator
• Organized accountable and calm under pressure
• CPR or AED certification or willingness to obtain within 30 days

Nice to Have

• Experience selling memberships personal training or wellness products
• Familiarity with gym operations or club management systems
• Proven ability to coach a team to hit sales or service targets
• Desire to grow into a Club Manager role within the next 12 to 18 months

Why You Will Love It Here

• Opportunity to grow into a General Manager role
• Work side-by-side with experienced leadership
• Performance-based bonus structure
• 401k with company match
• Health dental and vision insurance
• Free gym membership
• Paid time off and branded uniforms provided
• Be part of a culture built on results respect and real impact

Compensation

• Hourly plus Monthly PT Commissions & Performance bonus