Assistant General Manager

Glow Brands; Cookeville (TN); On-site; USD 11,021,000 - 19,286,000; Full time

Benefits offered by this job

Bonuses

Free tanning

Employee discount

On-the-job training

Health benefits available

401K

Paid time off

Anniversary gifts

Job summary

Glow Brands’ Sun Tan City division seeks an Assistant Salon Director to maintain a high-energy, client-centric environment and drive store performance. You will supervise Tanning Consultants and lead by example in operations and customer service.

The role requires strong leadership, sales focus, and coaching abilities to meet productivity goals. Flexible scheduling and growth opportunities are available within a family-owned, wellness-focused company.

Qualifications

• College education preferred, but not required.
• Management and/or Sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leadership, coaching, and mentoring abilities.
• Team building and delegation skills.

Responsibilities

• Monitor and manage daily salon operations in a fast-paced setting.
• Lead by example to create a client-centric experience and meet sales goals.
• Maintain a professional and impeccably clean salon environment.
• Set clear goals for team members and provide coaching and feedback.
• Generate sales reports, manage inventory, and assist with Director functions.
• Assist Salon Director with revenue and expense control.
• Maintain staffing levels for productivity and customer service while controlling labor costs.
• Work nights, Saturdays, and Sundays as needed for coverage.
• Ensure reliable transportation to bank and related duties.
• Expected five-day work week, approx. 40–45 hours.

Skills

Leadership

Sales

Customer service

Coaching

Team building

Education

College education preferred

Tools

Word

Excel

Outlook

Job description

Benefits/Perks

Pay: UP TO $14.00 PER HR PLUS PERSONAL & MANAGER BONUSES & FREE TANNING!

*Special deals for friends & family members too!

• Clean Environment.
• Employment growth opportunities & On-the-Job Training provided.
• Flexible scheduling & convenient locations close to home
• Competitive bonus plan.
• Options for Medical, Dental, Vision, STD, Life Insurance, HSA, and 401K. (for Full Time Team Members)
• Ability to earn paid time off. (for Full Time Team Members)
• Employee discount on products & services.
• Anniversary gifts for years of service.
• Fun contests and incentives for performance.
• Wellness program- limited reimbursements for approved wellness products & services.
• Wellness focused Facebook group that runs fun wellness challenges, games, and prizes!
• Exclusive discounts at outside retailers.

Company Overview

• Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals.
• We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.
• Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

• This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling top line revenue and expenses.
• Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
• Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
• Has reliable ability and transportation to go to the bank as needed.
• Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.

Experience:

• College education preferred, but not required.
• Management and/or Sales experience required.
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements:

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.