Assistant General Manager

Chicken Salad Chick; Concord (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO

Bonus Structure paid per performance

No late nights

Closed every Sunday

Job summary

Chicken Salad Chick is seeking a friendly Assistant Manager to support General Manager in daily restaurant operations and guest service. You will coach, train, and recognize top performers while ensuring food safety and quality across all shifts.

The role offers a fast-paced environment with Sunday closures and a structured bonus pay plan, creating leadership opportunities within a growing brand. This position is ideal for hospitality professionals who value teamwork and guest satisfaction.

Qualifications

• Friendly and enthusiastic hospitality professional
• Strong coaching and accountability for team members
• Ability to manage daily restaurant operations and guest service
• Strong awareness of food quality and safety procedures
• Ability to adapt to multiple demands and priorities
• Sense of urgency to maintain fast, accurate service
• Attention to detail to ensure proper prep and production procedures
• Implement systems for a clean and safe kitchen environment
• Maintain an environment that promotes food safety
• Keep kitchen organized and presentable consistently

Responsibilities

• Demonstrate passion for the business and managing overall operations
• Find, train, develop, and recognize the best people
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities
• Maintain speed of service with urgency
• Ensure procedures are followed through attention to detail
• Execute systems for a refreshingly clean environment
• Promote and maintain food safety in the work environment
• Vigilantly oversee organization and appearance of the kitchen
• Inventory management
• Maintaining food safety standards
• Efficient ordering and scheduling

Skills

Customer service

Leadership

Coaching

Team development

Food safety

Job description

At Chicken Salad Chick, we are looking to hire an Assistant Manager who is friendly, enthusiastic, and who genuinely enjoys serving guests. Assistant Managers at Chicken Salad Chick provide strong support to the General Manager by ensuring daily restaurant operations run smoothly. Provides coaching, feedback, and accountability to team members. The experiences we can provide you with are an excellent stepping stone to a successful future with our growing brand. We also offer many other great benefits, such as:

• A fun work environment where you can positively influence others.
• Flexible schedules that include being closed on Sundays.
• No grease, no late nights. Close at 8pm.
• Leadership opportunities.
• Competitive bonus pay.

As an Assistant Manager, you will:

• Demonstrate a passion for the business and managing the overall operations
• Find, train, develop, and recognize the best people
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities
• A sense of urgency that creates a surprisingly fast speed of service
• Attention to detail that ensures preparation and production procedures are followed
• Execution of systems that ensure a refreshingly clean environment
• Maintaining a work environment that ensures and promotes food safety
• Vigilant attention to the organization and appearance of the kitchen

Behavior Characteristics:

• Workup to 35 hours per week in the restaurant.
• Focus on systematically and effectively communicating all service-related goals and success factors to Team Members.
• Combine critical thinking and practical leadership to create a culture of innovation.
• Effectively coach and give direction.
• Intentionally and methodically grow and nurture relationships with the staff.
• Be able to connect with a multicultural team.

Additional Responsibilities:

• Inventory management
• Maintaining food safety standards
• Effective & efficient ordering
• Scheduling & ordering

Benefits:

PTO

Bonus Structure paid per performance

No late nights

Closed every Sunday

Closed Christmas, New Year's Day, and Thanksgiving.

Fast fast-growing group that promotes GMs from within

Chicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. We are looking for a hospitality professional to help us maintain a team of excellence and superb service.