Assistant General Manager

City Barbeque, Llc; Charlotte (NC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Quarterly Bonus Opportunities

Free BBQ (up to $2,400/year)

25% discount when not working

Free uniforms & free slip resistantsh

Vacation pay

401k match up to 4%

Job summary

City Barbeque, Llc in Charlotte, NC, is seeking an Assistant General Manager/Kitchen Manager to oversee kitchen operations, food preparation, and production forecasting for craft smoked meats and sides. You will maintain quality, portions, line execution, and health standards while leading a kitchen team.

The role includes staffing, training, scheduling, cost control, inventory, and training on new product rollouts, with opportunities for quarterly bonuses and benefits after waiting period.

Qualifications

• Experience leading kitchen teams in a fast-paced restaurant environment.
• Ability to train staff, manage scheduling and performance reviews.
• Familiarity with kitchen safety, food handling, and quality standards.

Responsibilities

• Oversee kitchen operations and food production, ensuring proper forecasting and recipe adherence.
• Lead hiring, training, and development of kitchen staff; enforce performance standards.
• Manage inventory, ordering, and cost controls to meet budgeted goals.
• Ensure adherence to Health Department and third-party audits; maintain quality scores.
• Train and rollout new products with the Core Team and Trainers.
• Support FOH team to deliver excellent guest experiences.

Skills

Staff leadership

Team training

Hiring & recruitment

Performance feedback

Food safety awareness

Job description

Salary Range: $60,000.00 To $65,000.00 Annually

Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by 4 core values:

• Safety First
• Treat others with integrity, fairness and respect
• Deliver quality without sacrifice
• Produce profit and cash flow for long-term value

The best BBQ comes with the best benefits

• Quarterly Bonus Opportunities
• Your favorite BBQ-for free (up to $2,400/year)
• 25% discount when not working
• Free uniforms & free pair of slip resistant shoes
• Vacation pay*
• 401k match up to 4% of salary*

*Benefits available to those who qualify after the preliminary waiting period

ASSISTANT GENERAL MANAGER/KITCHEN MANAGER

POSITION OVERVIEW

The Kitchen Manager’s primary responsibility is the overall kitchen & food operations of a joint.He/she will serve as the Pit Boss, managing the food ordering and production of our craft smoked meats and sides, while using proper production forecasting, product handling and cooking techniques.Kitchen managers also ensure that the City Barbeque standards are upheld: the food looks good and is made properly, the portions are correct, and line execution is quick and glows with quality, while meeting all.

JOB SKILLS AND ACCOUNTABILITIES

PEOPLE:

• Assists with selecting and hiring kitchen staff
• Trains and develops the best teammates
• Maintains appropriate Kitchen staffing levels for each shift.
• Ensures current training materials and programs (updated recipes, charts and functioning kitchen monitor) are consistently utilized in teammate training.
• Sets clear performance expectations through directions and goals; actively listens to teammates to determine needs and concerns and quickly responds.
• Provides clear feedback through effective praise, coaching and counseling.
• Conducts timely Performance Reviews and assists with wage changes.
• Develops certified trainers in kitchen
• Works with Core Team and Certified Trainers to ensure standards are followed.
• Analyzes current and future staffing needs for appropriate planning.

PRODUCT

• Adheres to all Standards of operational systems on a daily basis which includes: line checks, load sheets, prep pars and production scheduler, kitchen labor tracking, etc.
• Ensures that all food is prepared according to recipe and served at the proper temperature and presentation.
• Maintains Health Department and 3rd party auditor service standards at all times.
• Conducts quality line checks at regularly scheduled intervals, maintaining 100% compliance
• Organizes, trains and manages to ensure that proper food handling and cleaning procedures are utilized.
• Takes lead on training of all new product rollouts
• Ensures the Kitchen staff appropriately supports and assists the FOH Team Members by providing them with all products needed to execute an excellent guest experience.
• Accountable for the food quality scores in guest feedback survey systems

PROFITS:

• Properly forecasts sales and product mix usage levels.
• Manages all kitchen systems to ensure that budgeted food goals are met or exceeded while quality standards are maintained. Waste variance is managed within company guidelines.
• Orders effectively to ensure the proper amount of quality product is available. Reduces unnecessary costs by buying product that is not contracted.
• Demonstrates a working understanding of labor cost control through effective scheduling and proactive management. Overtime is managed within guidelines, schedules are executed to plan and staffing adjusted based on sales fluctuations.
• Follows inventory procedures and utilizes inventory system to consistently conduct and report an accurate inventory.
• Processes invoices in a timely manner, verifying invoices for accuracy from ordering to receiving to invoice charges.
• Performs yield testing regularly
• Ensures temperature and quality indicator execution to standard daily
• Maintains kitchen equipment and company assets in good repair.

Essential Physical Requirements:

Daily physical requirements and/or number of pounds that may need to be lifted on the job:

• Stands during the entire shift.
• Reaches, bends, squats, stoops, shakes, pours, carries, pushes and lifts.
• Lifts and carries tubs, trays, and cases weighing up to 100 pounds up to 10 times per shift.
• Frequent exposure to smoke, steam, high temperatures, humidity and extreme cold.