Assistant General Manager

Tagg-N-Go; Cedar City, Northern (UT, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA

401k

Tuition reimbursement after 6 months

Profit Sharing

Job summary

Tagg-N-Go Car Wash in Cedar City, Utah, is seeking an Assistant General Manager to lead daily operations and drive service excellence. You will coach and develop team members, support the Site Manager, and help recruit and onboard staff to maintain high standards.

Ideal candidates bring 4+ years in customer service and 4+ years in shift lead or management, with strong communication, organization, and problem-solving skills. This role offers growth, a dynamic culture, and comprehensive benefits.

Qualifications

• 4+ years of customer service experience.
• 4+ years of shift lead or management experience.
• Excellent communication skills and ability to engage with customers and team members.
• Highly organized with ability to manage multiple tasks and priorities.
• Strong problem-solving mindset and decision-making abilities.

Responsibilities

• Lead and develop: Coach, motivate, and train employees to perform at their best.
• Support daily operations: Assist the Site Manager with decisions and smooth day-to-day operations.
• Recruit and train: Participate in recruiting, onboarding, and performance management.
• Customer engagement: Build strong relationships, address concerns, maintain service standards.
• Maintain site excellence: Oversee equipment, ensure wash runs smoothly, keep site clean and inviting.
• Safety first: Enforce safety protocols to keep staff and customers safe.
• Administrative support: Handle paperwork, inventory, and documentation.

Skills

Customer service

Shift lead experience

Leadership

Communication

Organization

Team player

Job description

Description

Join Our Team as an Assistant General Manager!

At Tagg-N-Go Car Wash we believe in more than just washing cars—we’re here to create smiles, build connections, and help our team members thrive. If you’re looking for a fast-paced, high-energy environment where your work makes a difference every day, this is the place for you!

Be part of a team where your impact goes beyond the job—it creates smiles, builds connections, and drives success. We’re a people focused business that just happens to wash cars, and together, we make every day shine. Ready to make a difference? Let’s do this!

Requirements

Why You’ll Love It Here:

• A Supportive Leadership Team: We celebrate successes, support growth, and work together to make every day a win.
• Real Growth Opportunities: Whether it's leadership development or career advancement, we’re here to help you level up.
• Competitive Pay & Perks: Enjoy great pay, plus eligibility for our Profit Sharing program. Final compensation will depend on experience.
• Comprehensive Benefits: Enjoy health, dental, vision, HSA, 401k, and tuition reimbursement after just 6 months.
• Flexible & Inclusive Culture: Thrive in a dynamic and rewarding environment where your leadership is valued.

What You’ll Do:

• Lead & Develop: Coach, motivate, and train new and existing employees to perform at their best.
• Support Daily Operations: Help the Site Manager with decision-making and ensure smooth day-to-day operations.
• Recruit & Train: Participate in recruiting, onboarding, and employee performance management.
• Customer Engagement: Build strong customer relationships, address concerns, and maintain high service standards.
• Maintain Site Excellence: Oversee equipment maintenance, ensure the wash runs smoothly, and keep the site clean and inviting.
• Safety First: Ensure all safety protocols are followed, keeping staff and customers secure at all times.
• Administrative Support: Handle paperwork, inventory, and documentation with attention to detail.

What Makes You a Great Fit:

• You have excellent communication skills and can engage with customers and team members alike.
• You're organized, with the ability to manage multiple tasks and prioritize effectively.
• You’re a team player who can also step up and lead in a fast-paced environment.
• You have a strong problem-solving mindset and thrive on making decisions that impact the team’s success.
• 4+ years of customer service experience is required, and a positive attitude is essential!
• 4+ years of Shift Lead or Management experience is required, and a strong work ethic is essential!

Bonus Points If You:

• Love finding ways to make someone’s day brighter.
• Have a self-starter attitude and tackle challenges head-on.
• Are the kind of person others just love being around.

Physical Requirements:

• Stand and walk for extended periods.
• Bend, kneel, crouch, and perform repetitive motions.
• Lift and move objects up to 25 pounds.
• Climb and work from ladders.
• Ability to work outside in varying temperatures.